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Subaru of Ann Arbor

Ann Arbor, MI

3.7
66 Reviews

3771 Jackson Road

Ann Arbor, MI

48103

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Showing 66 reviews

March 04, 2024

Horrible communication after sale it takes days for anyone in sales or management or finance to call, email or text. Deceitful tactics and lies writing up sales contract saying prices will reject a lo More

by SELTER1123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Brooke
Mar 04, 2024 -

Subaru of Ann Arbor responded

Hello, We are sorry to hear about your negative experience. We strive daily to be transparent and provide excellant customer service. If you have any further questions, don't hesitate to reach out.

February 05, 2024

Mack Jubreal was wonderful to work with . He went above and beyond to make sure everything went smoothly. From financing to driving off , it was a great experience. Looking forward to servici More

by Bettylou
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mack Jubrael
Mar 04, 2024 -

Subaru of Ann Arbor responded

Thank you for your 5 star review!

February 02, 2024

Absolutely amazing ! Mack Jubreal sold me my 2022 WRX GT many miles ago & just over a year ago.Mack Jubreal & Josh Lancaster went above & beyond & exceeded my expectation More

by Joe Hinton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lancaster, Darren Henry, Mack Jubrael
Feb 02, 2024 -

Subaru of Ann Arbor responded

Thank you Joe for your outstanding review!

January 25, 2024

We are on our sixth Subaru and purchasing this time from Ann Arbor Subaru was the best experience so far. It was a pleasure working with Mack who kept our budget and interests in mind to find us just the ri More

by marthalaatsch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mack Jubrael
Feb 02, 2024 -

Subaru of Ann Arbor responded

Thank you for your outstanding 5 star review!

January 14, 2024

I am a Subaru customer. Thanks to the dealer for his patience, he helped me buy a car that I was satisfied with. More

by gaoyue4466
Recommend Dealer
Yes
Employees Worked With
Mack Jubrael
Jan 16, 2024 -

Subaru of Ann Arbor responded

Thank you for your wonderful review! - Mckenzie

December 05, 2023

I was very impressed with Mack J! He took the time to go over all car details & gave me great advice! More

by tbryan1
Recommend Dealer
Yes
Employees Worked With
Mack Jubrael
Feb 02, 2024 -

Subaru of Ann Arbor responded

Thank you for your 5 star review!

December 04, 2023

I've bought several Subaru's at this dealership over the years. Tyler was great to work with. Very personable and helpful every step of the way. I'd highly recommend him if you're looking for a new or us More

by skb694
Recommend Dealer
Yes
Employees Worked With
Tyler Doemland
Feb 02, 2024 -

Subaru of Ann Arbor responded

Thank you for your 5 star review!

October 30, 2023

I had a really nice salesman who helped me with my purchase of a pre owned Forester. His name is Noah Norzaimi and he was super helpful and always ready to help. I would recommend him if you are loo More

by sandyryder123
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Noah Norzaimi
Oct 30, 2023 -

sandyryder123 responded

Thanks to all who helped me choose the perfect car! I especially thank my salesman, Noah Norzaimi. He was really great! If you are thinking about getting a Subaru, he is very kind and helpful.

October 29, 2023

Very easy to work with. Tyler was very helpful, we just decided not to purchase at this time. More

by jazz-53
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tyler
October 21, 2023

Subaru of Ann Arbor in particular, Tyler D. , was very helpful in facilitating the purchase of a previously owned vehicle, in this case, a Toyota Highlander XLE. Tyler made it enjoyable and succ More

by patricialtm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Doerland
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