Subaru of Ann Arbor

We had Amy as our sales person. She was great to work with. Very knowledgeable. Zero pressure to buy. She spent 3 hours with us to make sure we knew what we were buying. We are so h She was great to work with. Very knowledgeable. Zero pressure to buy. She spent 3 hours with us to make sure we knew what we were buying. We are so happy that she was our sales person. I will be telling my friends about our experience with Subaru of Ann Arbor More

I worked with Amy, she was awesome. She helped me all through the buying process. Would recommend Subaru of Ann Arbor to all my friends. Thank you Amy Pavan Kommareddi She helped me all through the buying process. Would recommend Subaru of Ann Arbor to all my friends. Thank you Amy Pavan Kommareddi More

I needed to find a vehicle that meets my criteria relatively quickly. - not an easy task these days, with most dealers having very low inventory, if they have anything at all. I've been shopping m relatively quickly. - not an easy task these days, with most dealers having very low inventory, if they have anything at all. I've been shopping multiple brands and stores. I expected it to be a bit more difficult, but in many instances, it was unsettling and disappointing (more later.) I had already decided what i was going to buy (competing brand), but wanted to check out Subaru at a friends recommendation before pulling the trigger. I'm glad that I did. I arrived late in the day, as I had to reschedule my appointment the final 30 minutes of their day due to a late conflict. When I arrived, the doors were all open and the lights were out: they were operating with limited power for the second day due to recent storms. Even with no power or AC, and limited new car inventory, things appeared to be running smoothly, it was clean & organized and the employees themselves were professional looking.... - unlike many of the dealers I'd visited recently. (unorganized and messy showrooms, mixed/unprofessional attire, - even one showroom where the person i was talking to was drinking (hiding) a beer at their desk mid-afternoon. ) Even though we were running late into the evening, at no time did I feel rushed to wrap up so the staff could go home. (again, unlike other recent experiences.) My salesman, Clayton Danner, was also a joy to work with. He was knowledgable about his product and his competitors product. - refreshing after several experiences over the last week where the salespeople that i worked with had minimal knowledge of even their own product. I was one of several customers that ended up closing the deal on a new Subaru late in the evening, a couple of hours after closing time, under the lights of cell phone flashlights. After the better part of a week of disappointing shopping experiences, it was refreshing to visit a dealer where the employees really took pride in their work. More

Bought from out of state and Clayton made the process as easy as possible! Thanks easy as possible! Thanks More

We recently moved here from another country for a better opportunity at work. We were trying to find a second car for my wife. Other places we went to didn't have new cars and we couldn't wait a long time t opportunity at work. We were trying to find a second car for my wife. Other places we went to didn't have new cars and we couldn't wait a long time to order one. Subaru of Ann arbor had a new Forester and we bought it th same day. Alexis helped us with the transaction and Darren. It was a great exp More

Alexis Lesperance and Chris B were so helpful to us. After we bought our Outback four different employees there shook our hand and said congratulations. And to let them know if we need anything. We love After we bought our Outback four different employees there shook our hand and said congratulations. And to let them know if we need anything. We love our Outback and had a great time buying it. More

Subaru of Ann Arbor gets five stars from me! Go see Alexis in sales. She's a pro! Go see Alexis in sales. She's a pro! More

Patrick did a great job getting me into a new Subaru Forester in this economy! Gave me a better than fair price for my used, but in nearly perfect shape 2019 forester. He made a fast turnaround possible Forester in this economy! Gave me a better than fair price for my used, but in nearly perfect shape 2019 forester. He made a fast turnaround possible, faster than I could have imagined! Thanks Patrick! More

Drove 3 hours to look at a used vehicle. test drove and found it had a front end problem. Was told it would go in for service and I would be notified when repaired. 3 days later still waiti test drove and found it had a front end problem. Was told it would go in for service and I would be notified when repaired. 3 days later still waiting. Really like the car. Bad customer service. Very disappointed. More

McKenzie was a rock star! He was attentive, understanding, compassionate. I know i was not easy to deal with but he kept me very much in the loop and made the whole experience He was attentive, understanding, compassionate. I know i was not easy to deal with but he kept me very much in the loop and made the whole experience awesome! The whole team was great, the place was very clean and everyone was very friendly. More