
Subaru of Clear Lake
Houston, TX
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1,611 Reviews of Subaru of Clear Lake
As soon as the salesman made eye contact, he came over and introduced himself. Brandon was kind, courteous, knowledgeable and determined to make me happy. He did. I love my new car. and introduced himself. Brandon was kind, courteous, knowledgeable and determined to make me happy. He did. I love my new car. More
I came to Subaru without an appointment. I had an issue with my seatbelt and a group of dealers all came together and fixed my issue. Thanks so much!!! The people who work there are amazing I had an issue with my seatbelt and a group of dealers all came together and fixed my issue. Thanks so much!!! The people who work there are amazing and have always been good to me. More
Our service advisor was really helpful and even went above and beyond to help us get our warranty fix taken care of. My only complaint is the recommendation of the technician who suggested we get our en above and beyond to help us get our warranty fix taken care of. My only complaint is the recommendation of the technician who suggested we get our engine resealed for over $6000. Our vehicle is over ten years old and has almost 100,000 miles. That’s more than half what it’s worth. When we asked why that was needed, we were told it was just because of the age and mileage. That is not something on the list for 90,000 mile service from Subaru and is a very expensive “just because” repair. More
I had a wonderful experience getting my car serviced today. They were very timely and eager to keep me updated. Very much appreciated how they gave me a complimentary car wash as well. today. They were very timely and eager to keep me updated. Very much appreciated how they gave me a complimentary car wash as well. More
When you arrive in service, a service staff member should greet you at your car. After I arrived and waited, I went in. The first person whom I had to ask to assist me once he began was more concerned to hel greet you at your car. After I arrived and waited, I went in. The first person whom I had to ask to assist me once he began was more concerned to help the young white woman who was already being helped than me. Afterwards and complain because of his lack of professionalism, I was helped properly. More
Rocky the service rep was excellent. ATTENTIVE, very knowledgeable and prompt. He clearly explained what was done to the car. Customer Service was a breeze with him. ATTENTIVE, very knowledgeable and prompt. He clearly explained what was done to the car. Customer Service was a breeze with him. More
Very responsive, comfortable atmosphere, keeping me informed, never felt pressured, all that and I even got a bag of chips. Very happy with the automobile, and very impressed with the social values tha informed, never felt pressured, all that and I even got a bag of chips. Very happy with the automobile, and very impressed with the social values that you promote. More
I bought my mom’s car and my car from the dealership. Great sales department. Had my car towed here this morning, and they had to be out of here in a couple hours. Did a great job. Great sales department. Had my car towed here this morning, and they had to be out of here in a couple hours. Did a great job. More