Subaru of Gwinnett - Service Center

Great support! We could easily have gone to a tire shop, but keep going to dealership because of the service & support. Thank you We could easily have gone to a tire shop, but keep going to dealership because of the service & support. Thank you More

I was able to schedule a Saturday appointment within days. They seemed very busy when I arrived, but Issa got me checked in quickly, and service was done much faster than I expected. He kept in touch by days. They seemed very busy when I arrived, but Issa got me checked in quickly, and service was done much faster than I expected. He kept in touch by text while I was waiting, explained everything, and provided a countdown to finish. All went smoothly. More

It is clean, roomy, and the best waiting area I've ever been in. I don't mind waiting for my car in this service center. been in. I don't mind waiting for my car in this service center. More

Excellent service and professionalism. An absolute pleasure to work with.. It has been a great experience. An absolute pleasure to work with.. It has been a great experience. More

The environment of dealer shop was very clean and quiet, so I was able to stay comfortable while waiting. I liked the professional maintenance and car advice, as well as the attitude towards the customer t so I was able to stay comfortable while waiting. I liked the professional maintenance and car advice, as well as the attitude towards the customer that was professional and trustworthy. More

Always have been reliable. The service department and Issa were very polite and professional throughout my vidit. The service department and Issa were very polite and professional throughout my vidit. More

Lift gate issue for years not resolved. Since it does not do it at dealer no efforts to replace anything in attempt to resolve either under warranty or now extended warranty Since it does not do it at dealer no efforts to replace anything in attempt to resolve either under warranty or now extended warranty More

The greedy mechanic that serviced my Crosstrek should be fired! I don't think I'll take my car back to this dealership. Issa and Jeff are great! They were professional and honest. I can't say the same for t fired! I don't think I'll take my car back to this dealership. Issa and Jeff are great! They were professional and honest. I can't say the same for the mechanic. He added "Needs immediate attention" for a Drive Belt that I recently replaced. He even added a video to make me believe it was true. Apparently, Subaru pays these mechanics by the type of job. So of course, the mechanics will claim something needs repaired when it doesn't. I just didn't think this Subaru was like that. I will never TRUST this Subaru Service Department again. More

Had already written a review. Costumer service was great. Would recommend to a friend. Yay Costumer service was great. Would recommend to a friend. Yay More

Very professional and knowledgeable. I felt very comfortable in the new facility and frequently updated as to the progress of my service I felt very comfortable in the new facility and frequently updated as to the progress of my service More