Subaru of Kennesaw

Fantastic Dealership and Sales Staff Great Sales Staff. Friendly, competitive, and extremely helpful. Joseph Ball was one of the best car dealers I've ever had the pleasure to work with. Great Sales Staff. Friendly, competitive, and extremely helpful. Joseph Ball was one of the best car dealers I've ever had the pleasure to work with. He knew what I wanted and did everything in his power to get me into my amazing new Crosstrek. Love this place! Would HIGHLY recommend. More

great service My car was taken right in even though I showed up for my appointment 1 and 1/2 hours early! I am so impressed with my Outback and the friendliness of My car was taken right in even though I showed up for my appointment 1 and 1/2 hours early! I am so impressed with my Outback and the friendliness of the entire dealership, I would recommend them to anyone! AND I DO!! More

BEST CAR BUYING EXPERIENCE EVER!!! Absolutely fantastic experience purchasing a 2015 Crosstrek. Micki took the time to make sure I bought what I wanted. He put several cars and color Absolutely fantastic experience purchasing a 2015 Crosstrek. Micki took the time to make sure I bought what I wanted. He put several cars and color combos side by side so I could select the best one for my needs. Hassle free car buying experience. Carlos got us an excellent rate and beat the credit union. He explained all documents clearly and was a pleasure to deal with. Big Thanks to Micki and Carlos... More

Subaru As always, taking my Legacy in for service is convenient. Service is always available. Lydia is wonderfully pleasant and remembers my dog! Thanks, As always, taking my Legacy in for service is convenient. Service is always available. Lydia is wonderfully pleasant and remembers my dog! Thanks, Subaru of Kennesaw. More

Love Joseph Ball! Joseph Ball was so helpful in understanding the value and safety of my new 2015 Outback. He was helpful in searching for just the one that was right Joseph Ball was so helpful in understanding the value and safety of my new 2015 Outback. He was helpful in searching for just the one that was right for me! I wanted "my features" in "my color" so I'd no longer have car envy of others on the highway. ;) He was awesome and I would certainly refer my friends to him. More

New Forrester after 12 years of old Forrester I bought a 2003 Forrester new in 2002 and have been happy with it for the last 12 years. I knew I'd never trade it for anything other than a new one. I bought a 2003 Forrester new in 2002 and have been happy with it for the last 12 years. I knew I'd never trade it for anything other than a new one. As mine reached a point where it became a little more trouble to maintain, I decided to think about purchasing that shiny new Subaru. I mulled it over for most of a year, waiting for the money to be right. On January 10, 2015, I walked into Subaru of Kennesaw to speak with William Howard. I'd visited with William on a few occasions in 2014, sizing up the new 2015 model and sitting in all the cars in the showroom. I still came back to the feel of the Forrester. I told him I was looking to test drive today, and honestly, had no intention to buy. He walked me out to a loaded Forrester, with more features than I'd picked out online while dreaming about the car, and one that was red, besides. From the moment we pulled off the lot, I knew it was going to be the car for me. All the extra features are things I'll use in life, the driving feel is amazing, and the interior comfort is such a step up. It was familiar but new, like driving my (old) car, but much better; Forrester 2.0, if you will. I tested some skills I knew the car would need driving in Atlanta traffic, such as quick swerves and sliding stops, and it performed beautifully. I spoke with William about my trade in and the Share the Love event discount, and the price he quoted was below cost and a really great deal. I told him I'd go home and think about it. I sat in my car in the parking lot for a few minutes, texting my husband and son about my experience. I told my husband that I wanted to, but wouldn't buy it today, knowing that I shouldn't rush into it. He asked, "What makes any other day better than today?" (I think he's secretly getting a check from Subaru). I realized that day was as good as any other, and walked back into the dealership. William was busy with another customer, but the other folks (Louis Kaissieh, Johnny Poole) were happy to get me started on the paperwork to buy until William was available to finish the process. About 2 hours after I'd walked in, I was driving home in a great new Forrester. The service at this dealership was remarkable in sales, and the service department matches it. I've been taking my old Forrester here since they opened for maintenance and Lydia Carroll (Service Dept. Manager) runs a tight shop. From buying your first Subaru to buying your next Subaru, do yourself a favor and choose Subaru of Kennesaw. More

Thorough, patient, and excellent work I worked with Jim Powell over a span of two weeks to research and find the best price and options for my new 2015 Subaru XV Crosstrek! He was patient I worked with Jim Powell over a span of two weeks to research and find the best price and options for my new 2015 Subaru XV Crosstrek! He was patient with me and I took my time in researching many testimonials from Subaru owners, and key in to exactly what I wanted to get out of a car. I couldn't be happier with my purchase, I LOVE the car! Jim honored my USAA car buying service certificate and even beat the USAA price by $100, so I was a happy camper about that. I opted for the long warranty (100,000 mi) and once I sat down to speak with Carlos Torres to finalize the deal, the price of the warranty was about $400 more than what Jim had originally told me, but that would be my only issue. From what I understand, salespeople on the floor normally don't give final prices on warranties anyway, Jim was just trying to be helpful. So, I would recommend talking with the business manager to get a concrete price on the warranty beforehand, because that's normally what jumps your price up in getting the final out-the-door price. But with all the other details, I was very prudent and took my time and they very accommodating. I would recommend, and good luck with finding a good car. Do your research! More

Great Sales Experience I worked with Joseph Ball along with Louis Kaissieh, who is the GM, I believe. I was in the market for an STI and I came into the dealership several I worked with Joseph Ball along with Louis Kaissieh, who is the GM, I believe. I was in the market for an STI and I came into the dealership several times over the last few months just browsing and Joseph was always super helpful and friendly. He made the process incredibly painless and after selecting the car, he went out of his way to make sure it arrived exactly as I had requested. They gave me a great price and when the day came to pick up the car, it was a breeze and I wasn't at the dealership for very long at all. Louis was also very pleasant to work with and his smile was contagious, making the paperwork go very smoothly. I'd highly recommend the sales team, and I'm looking forward to working with the service department for my scheduled maintenance and services since I hear they're exceptional as well. I can't say enough good things about the dealership in general; overall fantastic experience. More

Great Experience Buying a car is at the bottom of my list of fun ways to spend the day. John took the drudgery out of the car buying experience. From the very beginn Buying a car is at the bottom of my list of fun ways to spend the day. John took the drudgery out of the car buying experience. From the very beginning, working with John on-line, until we drove our new Subaru off the lot, we received prompt, professional service. I will gladly recommend John and Subaru of Kennesaw to anyone looking to buy a Subaru. More