Subaru of Kennesaw

Great Sales Experience I worked with Joseph Ball along with Louis Kaissieh, who is the GM, I believe. I was in the market for an STI and I came into the dealership several I worked with Joseph Ball along with Louis Kaissieh, who is the GM, I believe. I was in the market for an STI and I came into the dealership several times over the last few months just browsing and Joseph was always super helpful and friendly. He made the process incredibly painless and after selecting the car, he went out of his way to make sure it arrived exactly as I had requested. They gave me a great price and when the day came to pick up the car, it was a breeze and I wasn't at the dealership for very long at all. Louis was also very pleasant to work with and his smile was contagious, making the paperwork go very smoothly. I'd highly recommend the sales team, and I'm looking forward to working with the service department for my scheduled maintenance and services since I hear they're exceptional as well. I can't say enough good things about the dealership in general; overall fantastic experience. More

Great Experience Buying a car is at the bottom of my list of fun ways to spend the day. John took the drudgery out of the car buying experience. From the very beginn Buying a car is at the bottom of my list of fun ways to spend the day. John took the drudgery out of the car buying experience. From the very beginning, working with John on-line, until we drove our new Subaru off the lot, we received prompt, professional service. I will gladly recommend John and Subaru of Kennesaw to anyone looking to buy a Subaru. More

Sales Experience This was my first car purchase and the experience could not have been better. Ralph Kurland is the reason I bought the car that day. I was not plann This was my first car purchase and the experience could not have been better. Ralph Kurland is the reason I bought the car that day. I was not planning on buying a car when I showed up, but it was a deal that I could not pass up. His knowledge, friendliness and help created an amazing experience . The decision was a no brainier, and I'm glad I was able to work with him that day. It was truly a great experience. Ralph was great, and I love my car. I would recommend people to the dealership and him. Thank you! More

Great Service There was a noise in our 2013 Legacy. I called Lydia Carroll and as usual she got us an appt. right away to get it in. Upon arrival the service cent There was a noise in our 2013 Legacy. I called Lydia Carroll and as usual she got us an appt. right away to get it in. Upon arrival the service center was extremely busy but Lydia always has time to make sure you're taken care of. She is always friendly, efficient and I always request Lydia when calling for an appointment. We have 2 Subaru vehicles and would recommend this dealership and Lydia in Service. More

Heads and Shoulders above ANY other Subaru dealer We had spent about six weeks looking for a Subaru Outback, with some specific options, some color desires (less important than the options) and had a We had spent about six weeks looking for a Subaru Outback, with some specific options, some color desires (less important than the options) and had a vehicle for trade. Most of the dealers I spoke with would not negotiate much below the MSRP, and a few even refused to go below MSRP. Had actually negotiated with one dealer for a car, but found that while they had given us a very low trade in value for our vehicle, insinuating that the price was based on what they could get for it at auction, they placed the vehicle (which was in very good condition) on their used car lot (away from the main dealership), at $5000 over what they paid. We then voided the contract and continued to look. Kennesaw Subaru had two vehicles that met our requirements, and though it was a two hour drive, we drove up and had a GREAT experience. We got a much better trade in value for our old car (well within the KBB recommended price range), didn't get any pressure to buy a specific vehicle, and actually had a sales representative who knew the vehicles and talked us through the specifics of the vehicle. Probably one of the two best car buying experiences we've ever had; well worth a two hour drive for the result and the personal service. Plain spoken, honest negotiation on a couple points, quick work to prepare the vehicle with the additional dealer-installed items, and efficient paperwork processing made the day about as pleasant as it could be. More

Excellent Service Friendly staff. Clean facility. Great service department. We drive an hour and half to get our car serviced. They treat us great and have a free shu Friendly staff. Clean facility. Great service department. We drive an hour and half to get our car serviced. They treat us great and have a free shuttle so we can have lunch at the Red Eyed Mule while they service our car. A double win. Car is always clean and ready on time. More

Superb Personnel Met with salesman James Powell told him what I wanted and he obliged. My wife have enjoyed the car since 12/3/2015 We want to also thank Carlos with Met with salesman James Powell told him what I wanted and he obliged. My wife have enjoyed the car since 12/3/2015 We want to also thank Carlos with his help in buying the car. More

2015 Subaru Outback The best experience my wife and I have ever had purchasing a new car. We highly recommend Stephanie Frazier who did everything possible to make our p The best experience my wife and I have ever had purchasing a new car. We highly recommend Stephanie Frazier who did everything possible to make our purchase of a new 2015 Outback easy. We started working with Stephanie in 2013 and at no time was there ever any pressure to buy, she is awesome. Everyone we met at the dealership was professional, friendly and most important treated us with respect. Our hats off to the entire team at Subaru of Kennesaw! More

New 2015 Subaru Forester 2.0XT Touring We just bought a new 2015 Subaru Forester 2.0XT Touring, and our experience was simply a 10 out of 10! Emmanuel Beard is a class act, who was able to We just bought a new 2015 Subaru Forester 2.0XT Touring, and our experience was simply a 10 out of 10! Emmanuel Beard is a class act, who was able to answer every questioned we had. Unlike other sales experiences, Emmanuel was never pushy or trying to guide us in a certain direction. In fact, we test drove over 5 vehicles and he spent about 5 hours with us just to watch us walk out to think it about in longer. A week later, we told him what we wanted and what we wanted to pay, and he made it happen. We definitely look forward to working with Emmanuel again, and highly recommend everyone to ask for him. During the closing, we also worked with Louis Kaissieh. Louis went over all our paperwork so we knew exactly what Subaru offers its customers, and he also provided us with other options we could add to our contract if desired. He simply stated all the information and left it to us to make our own decisions. In the end, we strongly advise anyone wanting a high quality experience in purchasing a vehicle to go to Subaru of Kennesaw! You will NOT regret it, because they are a 10 out of 10! - T&V More

2015 Outback Purchase Great experience buying our new 2015 Outback. John & Carlos were both very informative and helpful. Would definitely recommend this dealership and Sub Great experience buying our new 2015 Outback. John & Carlos were both very informative and helpful. Would definitely recommend this dealership and Subaru to anyone looking to purchase a safe reliable vehicle. Thanks, Ben & Flora Sawyers More