978 Reviews of Subaru of North Tampa - Service Center
I had an excellent experience with Darrell at Subaru - North Tampa. He was an outstanding service representative who made the entire process smooth and stress-free. When the mechanic discovered several ar North Tampa. He was an outstanding service representative who made the entire process smooth and stress-free. When the mechanic discovered several areas that needed attention, Darrell prioritized the urgent matters and worked with me to schedule the remaining repairs for a later date. One aspect that I particularly appreciated was the mechanic's video inspection. It made it incredibly easy to see exactly what needed to be replaced and understand why it was necessary. Overall, Darrell’s professionalism, combined with the transparency provided by the video inspection, made for a top-notch service experience. More
I will not be going back for service. My service manager waited until I hand been there for over three hours and work had begun on my vehicle on over $1300 of service before notifying me My service manager waited until I hand been there for over three hours and work had begun on my vehicle on over $1300 of service before notifying me that a payment policy change required me to pay the credit card fees. Also, someone from the dealership called me the previous day asking if I was interested in discussing selling my vehicle while I was in for service. Why not inform me of the policy change at that time so I could bring a check with me? I view this as deceptive at worst and poor customer service at best. I will not be returning. In fact, I will not be returning. More
I was impressed with the video inspection of my vehicle and with the overall customer service. Although I was given one total for my oil change when I called, when I went to check out the price was differe and with the overall customer service. Although I was given one total for my oil change when I called, when I went to check out the price was different. The rep adjusted the price. More
Darrel helped me with an inspection on my vehicle. I was absolutely amazed at his ability to clearly explain to me the problems I was having in my vehicle, and the priority of each problem. He was a I was absolutely amazed at his ability to clearly explain to me the problems I was having in my vehicle, and the priority of each problem. He was also very kind, and willing to work with me throughout the entire process! More
Brandon and the entire service department was oriented to solving my Subaru Forrester issues in an efficient, fair and equitable manner. I would recommend them without hesitation to anyone who owns a Subaru solving my Subaru Forrester issues in an efficient, fair and equitable manner. I would recommend them without hesitation to anyone who owns a Subaru Vehicle. The entire department Executed and completed a difficult repair task and delivered the vehicle back in a timely manner. Kudos to everyone in service and to the management of the dealership for their excellent customer service. More
Everyone was friendly and courteous. They didn’t push me to buy unnecessary service items. They didn’t push me to buy unnecessary service items. More
Brandon did another great job taking care of me. Battery this time . Hope my car problems are done for a while. Battery this time . Hope my car problems are done for a while. More