Subaru of Portland
Portland, OR
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41 Reviews of Subaru of Portland
Vehicle was serviced promptly and efficiently; service representative was courteous and helpful, I waited in a comfortable lounge while the inspection was done. Five stars. representative was courteous and helpful, I waited in a comfortable lounge while the inspection was done. Five stars. More
I purchased a 2017 Impreza from this dealership, and was satisfied to the point that I came back and traded it in on a 2024 Crosstrek. Scott was my main contact and did a great job, and everyone else I deal satisfied to the point that I came back and traded it in on a 2024 Crosstrek. Scott was my main contact and did a great job, and everyone else I dealt with was equally helpful and attentive. They've got a comfortable lounge for those of us who wait for our cars. That gave me the opportunity to interact with a couple of customers' dogs, which is always a pleasure. I have nothing but good things to say about all my dealings with Subaru of Portland. More
I had a very positive experience with Barbara Haussmann . On 11/18 I showed Barbara the drivers seat splitting at a seam .This is a defect in the seat cover.. Barbara is taking quick action to resolved this On 11/18 I showed Barbara the drivers seat splitting at a seam .This is a defect in the seat cover.. Barbara is taking quick action to resolved this issue. I heard from her on 10/20 that the process has started to repair/replace the seat cover. More
I needed assistance and I called the dealer since my car was under warranty. The engine just stopped. I called the 24 hour roadside assistance first and no one called back - 2 times I called I couldn’t even was under warranty. The engine just stopped. I called the 24 hour roadside assistance first and no one called back - 2 times I called I couldn’t even leave a message. I understand that this is not the dealerships fault, but when I called the dealership and was referred to the manager I did not get a call back. The third I called my insurance company that got me a tow and took care of things. The dealership apologized over and over again, attempted to blame another dealership about the cable being loose and finally fixed it. More

