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Subaru of Utica

Utica, NY

Overview
Employees
Reviews
Vehicles
4.7
1,049 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas. We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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5036 Commercial Drive

Utica, NY

13495

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Showing 1,049 reviews

March 05, 2026

A great experience from start to finish all my questions were answered by this very professional staff More

by RJH47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sten
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Mar 05, 2026 -

Subaru of Utica responded

Thank you for sharing your positive feedback about our team! We truly appreciate your business here at Subaru of Utica.

March 02, 2026

From start to finish, Stenio Joseph and the other staff I interacted with were helpful, transparent, and informative in the process. Stenio added a personal touch that was appreciated and welcomed. More

by TONYDENOTO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stenio Joseph, salesperson; Moe the GM; Valon Deliu, delivery
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Mar 02, 2026 -

Subaru of Utica responded

Thank you so much for sharing your awesome feedback about Stenio and the team at Subaru of Utica! We hope to see you again down the road!

February 27, 2026

Paul was very patient and made sure I got what I was looking for. I highly recommend him More

by ETHANLOEFLER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Snyder
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Feb 27, 2026 -

Subaru of Utica responded

Thank you for the 5-star review! We’re glad Paul was patient and made sure you found exactly what you were looking for. We appreciate your recommendation and thank you for choosing Subaru of Utica.

February 27, 2026

Jay was great to work with and provided many options for us to consider. I love the car I ended up with, and Valon's explanation of the features was very helpful. More

by LBROWN27
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Jason Jackson and Valon Deliu
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Feb 27, 2026 -

Subaru of Utica responded

Thank you for sharing your experience! We're glad Jay and Valon made your process smooth. Happy driving from all of us at Subaru of Utica!

February 26, 2026

The dealership is very welcoming and clean. Everyone there is very nice and very helpful. More

by TINA72674
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Snyder and Bailee Haddad are the only people I worked with. They get five stars!
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Feb 26, 2026 -

Subaru of Utica responded

Thank you for the 5-star review! We’re glad you found our dealership welcoming, clean, and our team nice and helpful. We appreciate you choosing Subaru of Utica and look forward to your next visit.

February 25, 2026

The service is always pretty quick. I enjoy the waiting area. It’s always clean and has amenities for the wait. Cassandra was welcoming as soon as I walked in the door. More

by FISHERBRITTANY
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Cassandra Ward
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Feb 26, 2026 -

Subaru of Utica responded

We're happy to hear Cassandra and our team made your visit a comfortable one. Thank you for choosing Subaru of Utica! We look forward to your next visit!

February 25, 2026

Prompt initial check up on the first visit since purchase. In and out in 45 minutes. More

by CFSCHATZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2026 -

Subaru of Utica responded

Thank you for the 5-star review! We’re glad your first visit after purchase was prompt and that you were in and out in 45 minutes. We appreciate you choosing Subaru of Utica and look forward to your next visit.

February 25, 2026

I had excellent service with my salesman Paul Snyder and the finance person Bailey. They were very nice and answered all my questions More

by BOSTASZ64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Snyder , Bailey
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Feb 26, 2026 -

Subaru of Utica responded

Thank you for sharing your experience with Paul and Bailey! We are proud to have them on the team here at Subaru of Utica. Enjoy your new car!

February 23, 2026

Thank you for the service and checking my concerns after something didn't feel right. More

by HAVEN_HAWK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Orbinati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
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Feb 24, 2026 -

Subaru of Utica responded

Thank you, Haven_hawk, for stopping by to leave Subaru of Utica a wonderful review! We're always happy to help.

February 22, 2026

Salesman was very helpful explained everything About the vehicle took his time to answer any questions that we had He was the best salesman that I’ve ever had More

by KATHY_SLADE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stenio joseph
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Feb 23, 2026 -

Subaru of Utica responded

Hi Kathy! We're so glad to hear you had a helpful and thorough experience with our team. Thank you for choosing Subaru of Utica! Enjoy your new vehicle!

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