Subaru of Utica - Service Center

First time Subaru owner and first time dealing with Subaru of Utica. Great for both Subaru of Utica. Great for both More

Tyler and Vinny has both done and awesome job with making sure my 22 outback is all up to date with the maintenance. Thank use so much. sure my 22 outback is all up to date with the maintenance. Thank use so much. More

I went for a recall on my car. My car always ran great. Now I have a rattle on rear ended off my car. Strange? My car always ran great. Now I have a rattle on rear ended off my car. Strange? More

I made an appointment on line which was super easy, service was fast and friendly. service was fast and friendly. More

Tyler, Vallen and Justin were all quite helpful in getting me a loaner set up at the end of the day. Thankfully I did not end up needing it. getting me a loaner set up at the end of the day. Thankfully I did not end up needing it. More

It is a good fast oil change, easy to schedule and get to. Have had good luck with this location. to. Have had good luck with this location. More

I have always been pleased with all of the people I have encountered at this location. encountered at this location. More

Subaru of Utica makes it so easy to get my car serviced. I love the drive-in and park option so you can stay out of the weather. Fast, accurate and pleasant service. I love the drive-in and park option so you can stay out of the weather. Fast, accurate and pleasant service. More

I would expect someone who works as a service advisor to know the basics about vehicles including federal regulations. Trying to gaslight me into believing that a CEL will come on and cause the vehicle not know the basics about vehicles including federal regulations. Trying to gaslight me into believing that a CEL will come on and cause the vehicle not to work if you cover up sensors to make the vehicle think it’s dark and put the backlighting into night mode is as strange as it is ridiculous. Immediately starting out the conversation with we probably can’t fix it because our staff leave at 5PM when it’s 8 in the morning and before anyone gets a look at it, is asinine. I showed video proof of it happening, explained the conditions under which the issue occurs and they didn’t even put a single mile on the vehicle, so there was no way they even drove it to verify. And the service manager is no better for standing there and letting it continue. Then I get a print out that says that they did a complimentary video multi point inspection that I never saw. At under 2000 miles. Absolute nonsense. I’ve already reached out to Subaru of America and will be finding another dealer. More

Great service, great employees! All questions answered., very professional. Loved the waiting room., and comlplamentry coffee. , All questions answered., very professional. Loved the waiting room., and comlplamentry coffee. , More