Suburban Cadillac of Plymouth

Andy was truly amazing! !! He took care of everything over the phone and all I had to do was stop in and pick my new vehicle. Thanks again for your great service and friend !! He took care of everything over the phone and all I had to do was stop in and pick my new vehicle. Thanks again for your great service and friendly smile! More

Andy was great to work with. The whole process was simple and easy with no pressure. The process moved right along without any issues. The whole process was simple and easy with no pressure. The process moved right along without any issues. More

Andy was great through the whole process. Friendly, knowledgeable, and not pushy at all. Highly recommend! Friendly, knowledgeable, and not pushy at all. Highly recommend! More

Andy was very professional and very, very helpful in getting our deal done. Look no further for a truly highly respected sales person. Great on conversation and willingness to help us in anyway. We visi getting our deal done. Look no further for a truly highly respected sales person. Great on conversation and willingness to help us in anyway. We visited him on one of the coldest snowiest days of the year. Without hesitation he stepped up to the plate, cleared off our future vehicle that had heaps of snow on it. Thanks again Andy, and your GREAT Team! More

I am writing this to warn other women to avoid Suburban Cadillac of Plymouth, specifically Keith Long. My experience on January 27th, 2026, was the most unprofessional, condescending, and aggressive sales Cadillac of Plymouth, specifically Keith Long. My experience on January 27th, 2026, was the most unprofessional, condescending, and aggressive sales encounter I have ever had. I arrived for an appointment with Donna, who was busy and asked Keith to step in. From the first moment, Keith was combative. He approached my mother and me in the lobby without introducing himself, aggressively asking, “You want to look at the Black XT5?” before complaining that he only had 25 minutes before "locking up the cars." The behavior was so noticeably rude that even the receptionist had to intervene and ask him to introduce himself—to which he responded by snapping at her. The experience only worsened once we sat down to discuss numbers: • Dishonest Tactics: He used "fast-talk" sales pressure and claimed he could "get in trouble" for showing us a standard MSRP/Supplier discount breakdown. He even offered to call a "friend" for a discount code since I didn't have one—a classic red flag for non-transparent pricing. • Condescension & Sexism: When my mother questioned the "deal"—which wasn't a deal at all once taxes and fees were added—Keith became extremely aggressive. He looked at me and said, “You seem like an intelligent woman,” a blatant attempt to patronize me because my mother was asking difficult questions. It was clear he did not want to negotiate with women. • Aggressive Behavior: When he grew frustrated with our questions, he told us he had 5 minutes to get his car before the gate closed and put his coat on. When my mother reached for the quote paper he had printed, he ripped it out of her hand and tore it up in front of us while chuckling. Keith’s behavior is a relic of an old "boys' club" mentality that has no place in modern car buying. Had my father been present, I am certain we would have been treated with basic human decency. Because of Keith Long, Cadillac lost a sale. I have since taken my business to Genesis for a GV70. If you are a woman looking for a vehicle, do yourself a favor: skip this dealership and stay far away from Keith Long. More

Andy was hands down one of the best car salespeople we’ve ever worked with. He helped us with my daughter’s 2019 Kia Sportage and made the entire experience smooth, stress-free, and actually enjoyable. From ever worked with. He helped us with my daughter’s 2019 Kia Sportage and made the entire experience smooth, stress-free, and actually enjoyable. From the very beginning, Andy was honest, straightforward, and transparent—no pressure, no games, and no hidden surprises. He took the time to explain everything clearly, answered all of our questions, and genuinely had our best interests in mind. What really stood out was how he went above and beyond what you’d expect from a salesperson, making sure we felt confident and comfortable every step of the way. If you’re looking for someone you can trust who truly cares about doing the right thing, Andy is your guy. I wouldn’t hesitate to recommend him to anyone looking to buy a car. More

My wife and I had a great experience with Andy Green. From the time we walked in to the showroom he was very friendly and attentive. He took care of every detail in the buying process and made it a pleas From the time we walked in to the showroom he was very friendly and attentive. He took care of every detail in the buying process and made it a pleasant experience. We highly recommend Andy Green at Suburban Cadillac of Plymouth. More

Great experience , I recommend for anyone looking for a car in the Ann Arbor area, very welcoming and care about their customers. car in the Ann Arbor area, very welcoming and care about their customers. More

I had an excellent experience working with Andy Green at Suburban Cadillac of Plymouth. From start to finish, Andy was professional, knowledgeable, and genuinely focused on making sure I was completely sati Suburban Cadillac of Plymouth. From start to finish, Andy was professional, knowledgeable, and genuinely focused on making sure I was completely satisfied. Andy took the time to understand exactly what I was looking for, explained all my options clearly, and never made me feel rushed or pressured. His knowledge of the Cadillac lineup, features, and financing options was impressive, and he answered every question honestly and thoroughly. Communication was excellent throughout the entire process—he kept me informed every step of the way and followed up to make sure everything went smoothly. What really stood out was Andy’s attention to detail and customer-first attitude. He went above and beyond to ensure the vehicle was perfect at delivery and made the entire buying experience easy and stress-free. You can tell he truly cares about his clients and takes pride in his work. If you’re looking for a top-tier Cadillac buying experience, I highly recommend asking for Andy Green at Suburban Cadillac of Plymouth. I will absolutely be returning for future purchases and referring friends and family. More

This was the best and easiest buying experience I’ve ever had. Andy was very professional, extremely responsive and went above and beyond to make sure that everything was ready to go when I was ready to buy. had. Andy was very professional, extremely responsive and went above and beyond to make sure that everything was ready to go when I was ready to buy. He’s very easy to talk with and I would easily recommend him over all of my previous buying experiences. Great Job and Thank You, Andy! More