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Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor

Ann Arbor, MI

4.5
982 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Ann Arbor. Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Ann Arbor is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located at 3900 Jackson Rd.., we make it very easy to get to our facility. Accessing our location from US-23 or I-94 makes for an easy commute to our dealership. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chrysler Jeep is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation. Over 1,700* used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area. Experienced service department - Our technicians have been trained to work specifically on Chrysler Jeep vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with ev
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3900 Jackson Rd

Ann Arbor, MI

48103

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Showing 982 reviews

November 12, 2025

I love how the agents worked with the customers. Tney are very respectful and professionals. More

by Yeriash
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Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Wilmer Lazo-Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2025

Great customer service, wish I could give above 5 stars. She went over and above. More

by Lamont
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nakiyah Dukes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Iuliano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2025 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Thank you for your kind words. We'll be sure to share this with our team and look forward to serving you down the road at Suburban Chrysler Dodge Jeep Ram Fiat of Ann Arbor!

November 08, 2025

Muy educado y humilde, habla bien el español asi que puede traducirte y ayudarte con cualquier duda que tengas y quieras preguntarle al vendedor sobre el vehiculo que deseas comprar More

by Cristianjjesus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilmer Lazo-Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2025 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Hola Cristian, gracias por sus excelentes palabras sobre nuestro equipo. Nos alegra que haya tenido una experiencia tan positiva en Suburban Chrysler Dodge Jeep Ram Fiat of Ann Arbor.

November 05, 2025

I really don’t like buying cars, but that made it as possible. I’d come back for sure More

by detroit1935
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nakiyah Dukes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2025 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Tell Me more about what happened please

October 27, 2025

Nakiyah is the BEST! I had an excellent craftsman buying experience with her. She also was very helpful after the sale. I highly recommend her and would definitely go More

by Hjm330
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nakiyah Dukes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2025 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Thank you for the glowing review of Nakiyah and our team! We're delighted to hear everything went smoothly. We look forward to seeing you at Suburban Chrysler Dodge Jeep Ram Fiat of Ann Arbor again in the future. Safe travels!

October 24, 2025

We had a wonderful experience getting our new lease car yesterday from TJ. Everyone was very helpful and curious especially TJ. We have been using your dealership since it was called Naylors and was on s More

by Korican, deborah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2025 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Thank you for your years of support and for choosing Suburban Chrysler Dodge Jeep Ram Fiat of Ann Arbor! It's wonderful to hear that TJ and our team made your lease experience seamless. Here's to many more miles ahead from all of us!

October 24, 2025

TJ was friendly and great to work with. Turned in my lease for a new one. Easy and very happy! Thank you. More

by candy5872
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2025 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

We're pleased to hear TJ provided such a friendly, efficient experience at Suburban Chrysler Dodge Jeep Ram Fiat of Ann Arbor. Enjoy your new lease!

October 22, 2025

Excellent service, very friendly staff, very happy with the automobile. Sales person very, very helpful More

by kubiam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nakiyah Dukes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2025 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Thank you for sharing your kind feedback! We truly appreciate your business, and we will pass along your comments to the team. See you next time at Suburban Chrysler Dodge Jeep RAM of Ann Arbor!

October 19, 2025

Amazing expierence was super easy painless no pressure and I got exactly what I wanted . They over delivered More

by josh_flack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jillian Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2025 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Hi Josh, we're so happy to hear your experience was seamless and pressure-free at Suburban Chrysler Dodge Jeep Ram Fiat of Ann Arbor. Thank you for your business and fantastic feedback!

October 19, 2025

Nakiyah and Jennifer have been great to work with! They were able to get me a great deal on my 2022 F-150. I'm very happy with my new-to-me truck! More

by pdklein88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nakiyah Dukes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2025 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

I'm really sorry to hear about your dissatisfaction with the additional charges and the level of information provided, as well as the difficulty you've had in reaching us post-purchase. It's important to us that our customers feel informed and valued throughout their entire buying process. If you could please give me a call at your earliest convenience, I'd like to investigate this issue further and see what we can do to make things right for you. Thank you for bringing this to our attention, and I look forward to hearing from you soon. Tom Cockfield - Sales Manager - 734-800-7833

Oct 24, 2025 -

pdklein88 responded

Tom and his team were able to take great care of me! I highly recommend them.

Oct 24, 2025 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Thank you for coming back with your wonderful review! Congratulations on your 2022 F-150! We’ll let Nakiyah and Jennifer know how pleased you are. We are also happy to hear that Tom and the team took great care of you. We appreciate the recommendation and for choosing Suburban Chrysler Dodge Jeep Ram Fiat of Ann Arbor! Until next time, safe travels!

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