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Suburban Subaru

Vernon, CT

4.1
47 Reviews

14 Hartford Tpke

Vernon, CT

06066

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Showing 47 reviews

November 08, 2021

I have been buying or leasing cars from John Woodman at Suburban Subaru in Vernon, Connecticut for over 12 years. He is hands down the best car salesman I have ever worked with in my 55 years of driving. R More

by jmurphy527
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Woodman
October 02, 2021

If I'm being honest I was put off from the beginning with the lackadaisical mask usage, especially after I was told I needed it before I arrive. I stormed out over the unprofessionalism of the sales person. More

by Peacelovepawsllc
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Guy that sits next to roof racking.
July 19, 2021

After visiting Holmgren Subaru and being told I need to put down at least $2100 i thought that was very odd especially since that was the “best they could do” I decided to take a drive to Suburban Subaru More

by Ericlc2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve B
July 01, 2021

Thank Josh Tyler Assistance Service Manager at SUBURBAN Subaru of VERNON CT for taking care of the customers and listening to the customer concerns too, if you are not satisfied he will contact you and wil More

by MissLulu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Tyler Assistance Service Manager
January 05, 2021

I brought my car in for service 8 days ago. I was told three days. I've been getting a run around about the status of my car for DAYS. I get if the work took longer; if parts had to be ordered. They simpl More

by criccardino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon
December 08, 2020

First i want to say thank you to Brandon Renk for taken good care of my situation and to the technician who fixed my car they did an awesome job in getting my car back to me asap i would recommend anyone w More

by jjjflores3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Renk
November 26, 2020

I had a great experience buying my Ascent from Justin Uriano at Suburban Subaru! He ensured I got exactly what I was looking for. Recommend! More

by Jen Post
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Uriano
September 10, 2020

My first buying experience purchasing a vehicle from a dealership.John was helpful in getting me exactly what I wanted. It was a few bumps in the road along the way (not his fault) but he sorted them and More

by Tricia.hendricks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John,Theo
August 01, 2020

Great buying experience. Great team and friendly service. Very impressed with this dealership and the team. Even went above and beyond with my complaint about what I thought were scratches but actually turne More

by Dakotajade4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Tierra
January 10, 2020

Poor experience I just bought two cars a Forester and an Impreza. It seemed like all was going well. The salesman was knowledgeable and the people seemed cooperative. More

by me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Business Manager
2
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