Suburban Toyota of Farmington Hills

Exceeded all expectations and then some! My husband and I came into the dealership feeling apprehensive because, as a newly married, younger couple, we'd never been through the car shopping t My husband and I came into the dealership feeling apprehensive because, as a newly married, younger couple, we'd never been through the car shopping thing and weren't sure what to expect. However, I'm THRILLED that Robert found us and helped us throughout the entire process! He was friendly, professional, and knowledgeable, and he genuinely wanted to help us find the perfect car to fit our needs. We never felt rushed or coerced into buying something. He took his time with us, even though we had a LOT of questions, which was much appreciated. We ended up with a beautiful Toyota Camry that we leased for a pretty affordable price. It was exactly what we wete looking for! I ALWAYS recommend anyone looking for a new ride to visit Suburban Toyota, and to see Robert specifically. Outstanding service. We'll for sure be back! More

My first car in US I purchased car in US in this dealership. Salesperson, Kutub, is very helpful to select my car and I am very happy for his kind hospitality. If I hav I purchased car in US in this dealership. Salesperson, Kutub, is very helpful to select my car and I am very happy for his kind hospitality. If I have trouble or need any support, I will go and consult him again. More

Chris was fantastic, very happy with my purchase! Very happy to have Chris help me out with purchasing my car. He made things really clear, was happy to answer all of my questions, and was very accomo Very happy to have Chris help me out with purchasing my car. He made things really clear, was happy to answer all of my questions, and was very accomodating. I'd highly recommend him to anyone looking to purchase. Thanks! More

Used car purchase! I bought a 2012 GTI with the help of Chris. Chris was a pleasure to work with and he got me the deal I wanted and made things happen! 5 stars! I recom I bought a 2012 GTI with the help of Chris. Chris was a pleasure to work with and he got me the deal I wanted and made things happen! 5 stars! I recommend Chris! More

fantastico met this guy from a different dealership while looking for my wife's vehicle and came back to see him again when my daughter needed her own car. he tr met this guy from a different dealership while looking for my wife's vehicle and came back to see him again when my daughter needed her own car. he treated us very professionally and went out of his way to make sure we were happy with our decision to have business with him. and so when it was my time to replace my old tundra, i looked for him and he didn't disappoint either. and he even went to my house to deliver the rubber floor mats he promised me. what a guy... More

Kirk thinks from a customer's perspective Kirk is a very kind and patient human being, which is the most essential quality of a person working in customer service. He gives you the best of opt Kirk is a very kind and patient human being, which is the most essential quality of a person working in customer service. He gives you the best of options to choose from and does not sugar-coat things. I loved working with him in my recent RAV4 purchase and I am very happy with my car.. He wants his clients to feel as less stressed about the purchase as possible and takes care of most of the things for them.. I felt that he values his clients more than anything else and puts all his efforts in making the deal go as smoothly as possible.. Highly recommend him and the dealership to anyone looking for a nice car.. More

Such a great experience!!!! From the moment we began looking at vehicles I knew that this was going to be a great experience. This was my very first encounter with a dealership a From the moment we began looking at vehicles I knew that this was going to be a great experience. This was my very first encounter with a dealership and Chris Wildgoose made everything extremely easy. He was extremely helpful and made this it like taking walk in the park. Chris and the team at Surbanan are fantastic and I have already recommended them to several people. Thank you so much for making this a great experience. I love my car!!!! More

Car Shopping Chris is very professional, knowledgeable, and easy to work with. He helped me figure out the car that fit my needs, gave me advice on color, and hel Chris is very professional, knowledgeable, and easy to work with. He helped me figure out the car that fit my needs, gave me advice on color, and helped me figure out the options I wanted. Throughout the experience he was so helpful and sincere and guided me through the process . More

The Best Salesperson Mr. Don Yu Mr. Don Yu was very polite, knowledgeable and professional . Thank you and the staff for helping me obtain the lease. May God richly bless you Mr. Y Mr. Don Yu was very polite, knowledgeable and professional . Thank you and the staff for helping me obtain the lease. May God richly bless you Mr. Yu and the dealership and the staff that helped me. Sincerely Nancy VanWagner More

Sincerely the best car buying experience I've ever had! Chris was not only sincerely helpful, but did not pressure me into any decision. He has a genuine air about him that comes from a place of wanting to Chris was not only sincerely helpful, but did not pressure me into any decision. He has a genuine air about him that comes from a place of wanting to truly help people. It only got better from there. My case was unique and required a lot of work to get financed into a win-win for us both, and the entire staff treated me like family, in a uniquely genuine way, rather than a "sharky" sales way. Get this: I first agreed to a monthly payment and APR, and then when met with the finance manager to sign, they actually found me a BETTER payment and LOWER interest rate! AFTER I signed! Who does that? These guys do. They already had me locked in and reduced everything for me, the valued customer. And that was just it: I felt sincerely valued. More