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Suburban Toyota of Farmington Hills - Service Center

Farmington, MI

3.7
46 Reviews

46 Reviews of Suburban Toyota of Farmington Hills - Service Center

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June 13, 2018

Advisor Seth Croucher was very helpful! Seth was helpful to let me know that my engine cooling system needed to be taken care of along with oil/filter and were timely More

by Rboi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Seth Croucher
March 17, 2018

Friendly and easy to work with! I have dealt with Ethan for several years, first for servicing my Prius and now for my Highlander. He is kind, knowledgeable and always able to work a More

by Big Jukka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Bedi, Ethan Simmons
Mar 19, 2018 -

Suburban Toyota of Farmington Hills responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban Toyota of Farmington Hills! We are glad to see that Bobby and Ethan were also so helpful during your experience at Suburban Toyota of Farmington Hills.

November 13, 2017

Can't get a service appointment It's impossible to get a service appt, even though my car is still covered by its Toyota warranty. The service scheduling Web page does not work. No More

by Disappointed & Frustrated
Customer Service
Recommend Dealer
No
Employees Worked With
No one answers the phone!
Nov 20, 2017 -

Suburban Toyota of Farmington Hills responded

We are sorry to hear about your recent experience with us. Please kindly contact our General Sales Manager, Cody Adams at 248-699-7100 or cadams@suburbancollection.com at your earliest convenience and we will do our best to resolve this issue.

October 11, 2017

Possible purchase Yvette is super to work with. Have bought w/her before. Will do so again. Unfortunately Toyota computer system was down so unable to consummate dea More

by bill s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Adams
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvette Speight
Oct 23, 2017 -

Suburban Toyota of Farmington Hills responded

Thanks for the positive feedback! We hope to have the pleasure of serving you again in the future!

June 02, 2017

Service We have purchased several cars and have always been pleased with the service, sales and parts department. Excellent dealership! The people all do ex More

by Gippert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Kaminga
May 16, 2017

Over charge They charge over money, they do not care regular costumer, employees are rude, they take money for estimated. The only focus money rather than servi More

by Shree
Recommend Dealer
No
Employees Worked With
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