Suburban Toyota of Farmington Hills - Service Center
Farmington, MI
46 Reviews of Suburban Toyota of Farmington Hills - Service Center
Advisor Seth Croucher was very helpful! Seth was helpful to let me know that my engine cooling system needed to be taken care of along with oil/filter and were timely Seth was helpful to let me know that my engine cooling system needed to be taken care of along with oil/filter and were timely More
Friendly and easy to work with! I have dealt with Ethan for several years, first for servicing my Prius and now for my Highlander. He is kind, knowledgeable and always able to work a I have dealt with Ethan for several years, first for servicing my Prius and now for my Highlander. He is kind, knowledgeable and always able to work around my schedule to find a convenient time for appointments. I highly recommend! Bobby Bedi, now the Finance Manager, was in sales when he sold me my Highlander. Also very friendly and made the car purchase experience very pleasant. More
Can't get a service appointment It's impossible to get a service appt, even though my car is still covered by its Toyota warranty. The service scheduling Web page does not work. No It's impossible to get a service appt, even though my car is still covered by its Toyota warranty. The service scheduling Web page does not work. No one answers the phone, even though they are open & it is mid day. The 2 On Line helpers who responded by text messaging were no help at all. This dealership had good service when it was owned by Serra, but now it is awful. I live only a couple miles from Suburban, but now it I'll have to go elsewhere. This dealership only cares about selling new cars, and has no interest in auto service or customer service. More
Possible purchase Yvette is super to work with. Have bought w/her before. Will do so again. Unfortunately Toyota computer system was down so unable to consummate dea Yvette is super to work with. Have bought w/her before. Will do so again. Unfortunately Toyota computer system was down so unable to consummate deal. More
Service We have purchased several cars and have always been pleased with the service, sales and parts department. Excellent dealership! The people all do ex We have purchased several cars and have always been pleased with the service, sales and parts department. Excellent dealership! The people all do excellent work and care about you as a person. More
Over charge They charge over money, they do not care regular costumer, employees are rude, they take money for estimated. The only focus money rather than servi They charge over money, they do not care regular costumer, employees are rude, they take money for estimated. The only focus money rather than service. More