Arlington Heights Buick GMC

This dealer ship was amazing I was able to find everything I needed in a timely manner. everything I needed in a timely manner. More

El señor Martínez se tomó el tiempo para ayudarnos a encontrar el mejor negocio. Si están buscando una nueva truck, pregunten por César Martínez. Gracias encontrar el mejor negocio. Si están buscando una nueva truck, pregunten por César Martínez. Gracias More

I had a very positive experience with the entire team. From a salesman to finance officer to mechanic team. All top notch. They even honored a free repair since it happened within a week of ownership. Tha From a salesman to finance officer to mechanic team. All top notch. They even honored a free repair since it happened within a week of ownership. Thank you. More

The advisor, Mark Lubrano, is truly wonderful. He listens carefully to my problems and genuinely understands how to help fix my car's issues. He guides me on the proper way to fix all the problems He listens carefully to my problems and genuinely understands how to help fix my car's issues. He guides me on the proper way to fix all the problems. The dealership is also very well-maintained and spotless, creating a comforting environment. More

The service was great! Can’t wait to go back to purchase another vehicle from them! Can’t wait to go back to purchase another vehicle from them! More

Alex and Nicolette were great! Helped me get what I needed. Will recommend to others. Thanks guys! Helped me get what I needed. Will recommend to others. Thanks guys! More

In the past for me, buying a used car had always been a stressful and laborious process. Cesar and his staff were transparent about pricing and honest about their process from the beginning and they worke stressful and laborious process. Cesar and his staff were transparent about pricing and honest about their process from the beginning and they worked quickly to process the transaction. I can not recommend Cesar and his associates enough A++ More

Went in the there not even fully prepared to buy a vehicle but they gave me great value for my trade in and a great deal on a barely used truck. The deal was too good to pass up so I went with it. vehicle but they gave me great value for my trade in and a great deal on a barely used truck. The deal was too good to pass up so I went with it. More

Mark Lubrano did an excellent job of taking care of me and my 2015 Buick Lacrosse, explaining everything. I have always gotten good service from Mike Baker and his staff. and my 2015 Buick Lacrosse, explaining everything. I have always gotten good service from Mike Baker and his staff. More

CONFIDENT. RESPECTED. TAKEN CARE OF. I recently purchased a 2016 Toyota Avalon from this dealership and had a very positive experience from start to finish. RESPECTED. TAKEN CARE OF. I recently purchased a 2016 Toyota Avalon from this dealership and had a very positive experience from start to finish. It’s worth mentioning that I had been searching for a second vehicle for over a month and visited several local dealerships along the way. I also had my personal mechanic inspect multiple vehicles I was seriously considering. For me, those inspection results would ultimately determine both my purchase decision and any potential negotiation. That said, I worked with Shelly Barr as my salesperson, and she was wonderful throughout the entire process, she was professional, patient, knowledgeable and genuinely easy to work with too. Shelly and Finance Manager Mike Audino took the time to put together a financing package that worked for me and made the buying process far less stressful than I expected. One thing I especially appreciated was that they had no issue with me having the vehicle inspected by my own mechanic before moving forward. When a few minor issues were identified, they agreed to address the repairs and stood behind the vehicle. They even provided me with a loaner car while the work was being completed, which made the entire process incredibly convenient. This was my first time buying a used car and nearly a decade since I had stepped into a dealership, so I definitely felt some anxiety and a bit of overwhelm. However, I never felt pressured. Instead, I felt that they genuinely wanted me to be comfortable and confident in my purchase. They followed through on everything they promised and made good on the deal. I’m very happy with my Toyota Avalon and grateful for the professionalism and customer service I received. I would absolutely recommend this dealership to anyone looking for a fair and honest car-buying experience. One final thought: the salesperson really does make all the difference. If you’re shopping here, ask for Shelly. Beyond being knowledgeable and professional, she is genuinely kind, caring and sincere and that made all the difference throughout my experience. More