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Summit Automotive Chrysler Dodge Jeep RAM - Service Center

Fond Du Lac, WI

4.7
563 Reviews
Call Service Center (920) 921-0850

563 Reviews of Summit Automotive Chrysler Dodge Jeep RAM - Service Center

Sort by
May 19, 2025

Everyone was great to work with from start to finish. I would definitely recommend this dealership. More

by nattherat
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2025

Went in for a oil and filter change. Service was done quickly and professionally. All service people were very courteous and friendly. More

by Kathy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jace Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2025 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for the great feedback! We're glad to hear your service visit was quick, professional, and friendly as that's exactly what we aim for every time. We appreciate you choosing Summit and look forward to seeing you again!

May 04, 2025

Service is decent, usually quick. Could use more employees in the quick lube, have tried to get oil changed several times and it was backed up to an hour or more More

by biermannick24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Knueppel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reilly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jace Braun
4.0
This rating includes all reviews, with more weight given to recent reviews.
Logan McDermott
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2025 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for your honest feedback, we truly appreciate it. We're glad to hear the service is usually quick, but we understand the frustration when there's a long wait. We’re actively working on staffing and scheduling improvements in our Quick Lube to better serve our customers. Thanks for your patience, and we hope to provide a faster experience next time!

May 01, 2025

Everyone was very friendly and accommodating in the service department. Had an unusual issue with one of the key fobs for a new Jeep that we had purchased a few hours from our house and they did not More

by nattherat
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2025 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for the kind words! We're so glad our service team could help you out and get the key fob issue resolved quickly. It’s always our goal to make things easy and hassle-free, no matter where you purchased your vehicle. We appreciate you trusting us and are here anytime you need us!

April 29, 2025

Jace was friendly, professional, helpful, understanding, and service was fast and every detail was covered. As always a pleasant experience. More

by leonhard.john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jace Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2025 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for the wonderful review! We're so glad to hear Jace provided such a friendly and thorough experience. It’s great to know everything was handled quickly and professionally, and we truly appreciate your continued support!

April 24, 2025

It was great working with Geoff and John in the Service Dept. Summit Automotive is highly recommended. More

by cfd303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John
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May 07, 2025 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for the kind words! We're thrilled to hear that Geoff and John took great care of you in the Service Department. We truly appreciate your recommendation and look forward to serving you again in the future!

April 14, 2025

Everyone that I delt with at the dealership were extremely helpful and pleasant to work with. every question I had they were more than happy to answer. Overall great experience! More

by jordan@summitauto.com
Recommend Dealer
Yes
Employees Worked With
Ryan Knueppel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Marusich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2025 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for the kind words! We're so glad to hear you had a great experience and that our team was helpful and pleasant throughout the process. It’s always our goal to make sure every question is answered and every visit is a positive one!

February 20, 2025

No matter what I needed to get my Jeep fixed, the staff was tjere for me. More

by Blue Renegade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia
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Feb 25, 2025 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for the great review! We're happy to hear you had a good experience with our Service staff. We appreciate you choosing Summit!

February 17, 2025

I brought in my recently purchased 2022 Jeep Grand Cherokee for a few issues. The service department was very nice, and informative. The Jeep was ready for pickup on time. Two of the three i More

by richink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Slechta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for the review! We're so happy our team helped you out with you're Jeeps issue. Please don't hesitate to reach out as we're more than willing to help fix the dashboard on the Compass. (920) 921-0850

February 13, 2025

Very straightforward in obtaining service. They explain everything that was done and make ask if you have any questions or additional service needs. More

by jeff_lotto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jace Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for the wonderful review! We're happy to hear that Jace and Matt helped you out with your service needs. If you ever need anything in the future you know where to find us!

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