Sun Toyota Superstore

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Emily Goertemoeller, and support staff

My Review of Sun Toyota Superstore:
Emily made us feel comfortable because she does not have an aggressive sales approach, her demeanor gave us confidence and made the experience of buying a car from her an enjoyable experience. We also enjoyed meeting and working with the rest of the staff at Sun Toyota, they were all friendly and helpful.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Keith McClure

My Review of Sun Toyota Superstore:
Thank Keith for the sale of this Tacoma that I bought. If not for him, I would have never stepped inside the showroom. He utilized an easy, but persuading approach. It caught me off guard to say the least. I'm glad he took the time to see if we could come to an agreement otherwise I wouldn't have bought a vehicle.
I went to the dealership to look at another vehicle which I got off the web. It was not there yet. In lieu of that, Keith did a great great job of assisting me.
Please give him thanks.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Steve and Shawn

My Review of Sun Toyota Superstore:
The only negative I received with my current purchase was minor. I bought a silver prius but title indicated a blue car. I went to DMV and corrected it. Shawn went out of his way to make my garage door opener work from the car. I remain Really pleased.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Keith McClure

My Review of Sun Toyota Superstore:
This was the best new car buying experence we have had.
NO high pressure, new Prius was ordered with a had shake.
Our salesman Keith McClure could not have been better. Kept us informed about the new car, and, when we picked it up spent almost 4 hours with us going over the new car to make sure we understood everything about it.
Great place to buy a new car.
I would send my Mother to this dealer by herself.

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Reason for Visit: Sales (Used)

I recommend this dealer: No

Employee(s) Dealt With: Brian Crosato, Lori Lynde

My Review of Sun Toyota Superstore:
BOUGHT A USED SCION ON 10/7/09 HAD TO RETURN IT AFTER NELSON HAD STATED THE LOAN WAS DONE 2 DAYS BEFORE TOLD ME I COULD BUY THE THULE RACK FOR THE SCION AT THAT TIME. tHEY STATED THAT THE PROOF OF INCOME WAS GOOD ENOUGH AFTER I HAD BEEN TOLD IT WAS BY 3 DIFFERANT SALES STAFF AT THAT STORE. NELSON STATED IT WAS BECUSE I AM DISABLED THAT HE COULD NOT HELP ME..... I HAVE KEYS TO THE SCION THAT I HAD TO MAKE AND THEY WOULD NOT PAY ME FOR I HAVE BOUGHT A CAR IN THE PAST AND HAVE SENT 3 OTHER PEOPLE TO YOUR DEALERSHIP. THIS TIME PEOPLE SHOWED IF YOU ARE DISABLED TOO BAD WE WILL NOT HELP YOU IT IS SHAME I HAVE NEVER FELT SO LOW AS YOU PEOPLE IN THAT DEALERSHIP MADE ME FEEL AND THE SCUFFED THE REAR BUMPER ON MY TRADE AND WILL NOT FIX IT.

ON 10/16/09 WENT TO THE DEALERSHIP TO TALK TO ROB THE USED CAR MANAGER HE SAID HE WOULD LOOK IN TO THING AND CALL ME IN A COUPLE HOURS AND I AM STILL WAITING IT IS NOW 10/17/09 AND NO CALL I HAVE REFERED SEVERAL PEOPLE AND I AM MY SELF A REPEAT BUYER AND I CAN NOT BelEIVE HOW BAD THIS DEALER HAS BECOME.

10/20
was told again I would recive a call on mon. but it never came If there is not a problem you will be ok , but if there is you will not get help. what ever happen to the service sun use to have

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Todd Paris

My Review of Sun Toyota Superstore:
I was extremly pleased with Todd Paris and the Dealership.Todd made buying the van a pleasure.I was extremly happy that he delivered the van to Morton Plant Hospital in Clearwater for me.This was the 2nd van purchased from Sun Toyota and Todd,It won't be the last Bill Snyder,Care Van,MPH.

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Reason for Visit: Sales (New)

I recommend this dealer: No

Employee(s) Dealt With: Michael Chaparro, Lori Lynde

My Review of Sun Toyota Superstore:
I was asked what things I had to have. I stated two. I received the leather seats but the special mirror that I wanted was not received the way I asked for. I told them exactly what I wanted. When I questioned the error, I was told that I did not have it in writing. And that was the final word. I will never buy another car from Sun Toyota and possibly not another Toyota.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Emily Goertemoeller

My Review of Sun Toyota Superstore:
my experience at Sun Toyota was an excellent one. Emily was very informative and willing to answer any and all questions I might have had. She stayed late to make sure everything was in order that needed to be. I would absolutely come back for any other deals. Thank you Emily.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Emily Goertemoeller

My Review of Sun Toyota Superstore:
Emily located the perfect truck for me within a day of or first email. I picked it up two days later. Sun's price was $1200 less than any dealer in Jacksonville or Saint Augustine thru my banks car buying service. There were no surprises or extra charges when we did the paperwork for the truck. In summary, I COULDN'T BE HAPPIER in my dealings with Sun Toyota. I'll be buying from them again!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Joe Pazienza

My Review of Sun Toyota Superstore:
We had an excellent service when we bought our Toyota at Sun Toyota through Joe Pazienza. Straightforward, not pushy, Joe is a very professional and knowledgeable salesperson. On delivery day, the new car sales manager, Michael Chaparro and Joe made sure that we were satisfied with the transition.
We wouldn't have any problem to recommend Sun Toyota and especially Joe Pazienza to our friends and neighbors
Nhut Tran

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