Sundance Chevrolet

No Problems I have bought 4 Vehicles, They have all run well. My Suburban still runs great and it has 200k in miles. The sales staff is organized and the servic I have bought 4 Vehicles, They have all run well. My Suburban still runs great and it has 200k in miles. The sales staff is organized and the service people do a great job. highly recommend More

BEWARE. 2nd time here and both times screwed ove Bought a 2009 F150 in February 2015. 3 months later needed a whole new brake job. Wasn't to pleased with the experience. They had us test drive sever Bought a 2009 F150 in February 2015. 3 months later needed a whole new brake job. Wasn't to pleased with the experience. They had us test drive several vehicles and if there were problems they told us we would need to fix it. Both times randy Peavey was our salesman. Fast forward. Boyfriend said give them another chance and we didn't have the best of credit and he didn't want to go to a buy here pay here place. So we went back. First ford edge they showed me had serious damage. Paint chips missing all over, bumper damaged, and headliner hanging. They were willing to sell it to me if I could buy it that day and screw overy the guy who was already purchasing it. I said no. Showed me a 2008 ford edge and there were several things wrong. Said we would be back that Friday and meanwhile it was Monday so the had several days to fix everything. Show up Friday and my windshield was NOT replaced but apparently they replaced the radiator, new alternator and new battery. Could tell there was no way they detailed my car. It looked like old salt chunks were growing mold into my carpet and there were nasty black marks all over. Left unhappy. The following week once I had time I started inspecting the vehicle. My Vista roof was broken even though they supposedly checked it out. Stopped working and wouldn't close. Back hatch handle was loose I wouldn't even use it. Oil dipstick was broke off into the engine so to pull it out you needed pliars. Shifter was missing a chrome piece hat was apparently being mailed to me. Well after 2 weeks of no shifter piece I called Randy to complain about all the stuff wrong and wanted to know where my chrome piece was. No call back and I even started calling Sam Cypher his manager. Finally after 5 phone calls I get a xxxx call back. Randy apparently mailed me the chrome piece. 2 weeks later I called and said I still don't have it. Story after story. Oh I mailed it, forgot to mail it, service lost it, servie found it, nope now service ordered the wrong part. They never ordered the part because once I kept harping it came out you actually had to order a whole new shifter assembly, which they shipped to me and told me I needed to install it. Now my seat belt is broken and not retracting. I owned my vehicle for 51 days and 27 consecutive of those days it was sitting at my local ford dealership for Sundance to screw off and not try to pay for the work. Then last night our f150 emergency brake line snapped seizing the emergency brake so had to go to a shop. To fix the problem was $280. Also the ebtire headliner is ruined because watwr is leaking in from somewhere. They sell crap vehicles and hope people dont notice the stuff until too late. Sundance is nothing but a huge scam. My grandpa is actually really good friends with John Levitt who is good friends with the owner of sundance so told me to drop his name with the owner and yet the owner has never called me back. Stay far far away from them!!!! More

Truly dishonest dealership I found a Cadilac 2012 SRX on line so I called. I talked to Bob Popp and ask about the car. I told him I was driving 3.5 hours and to look it over I'm I found a Cadilac 2012 SRX on line so I called. I talked to Bob Popp and ask about the car. I told him I was driving 3.5 hours and to look it over I'm not going to be happy if I drive this far to be lied to. Bob explained the car was like new in every way new brakes, tires. The tires were the original and only had a few months before needing replaced. So we made the trip down there and upon arrival he says oh the brakes are bad just pay for the car and I will send it to you. Then he tells me if you have a written quote we will meet or beat any quote on your DTS. Well let's just say the manager and Bob Popp thought that since I drove this far I was desporat. They are dishonest incredibly slippery place. Please do yourself a huge favor and avoid this place. You will thank me. I promise. More

IF YOU VALUE YOUR TIME Don't do it find some one else to buy from , PLEASE save yourself a lot of time and head aches I am from Indiana and made the major mistake of drivin Don't do it find some one else to buy from , PLEASE save yourself a lot of time and head aches I am from Indiana and made the major mistake of driving all the way from Ft Wayne area In to buy a 2010 Pontiac vibe with low miles 38,000. It won't happen again. When I got there the car it had a bad set of tires one vibrated so bad it shook the whole car. I should have left right there. Sales men said we will bring the price down for the tires . It had scratches on the sides but can be buffed out.. The saleman said they would adjust the price for that too. I also asked for an adjustment for the van I brought in , it had over half a tank of gas the sales man said he would give me a 50.00 gas check for that. So I bought the car. I told him in Indiana I take the title to the BMV and they give me my plate. He said no we will mail it to them and got the address off the internet. At the time we had been there over 6 hours waiting for all this to happen. Once I got the car it was too late to put tires on it and it being Sunday everything was closed. So I drove it home slowly took over 4 hrs to go the back way home. So here it is two weeks after I bought the car and I am unable to drive because I have no Plates for it. I called them the first week about the title , sales man said that they would send me a copy of the paper work and send the other to the BMV. BMV does not have. I don't have it ether. Still don't have the fifty gas voucher ether. They will do anything to get you to buy a car including lie to your face. I plan on more action than this. DO NOT BUY A CAR HERE, IT IS ONLY A MATTER OF TIME BE FOR THEY SCREW YOU. More

Disorganized Seemed very disorganized. I had to keep asking question to get information. It was a long process. This was a new car. Made me wait nearly an ho Seemed very disorganized. I had to keep asking question to get information. It was a long process. This was a new car. Made me wait nearly an hour after I purchased the car to speak with someone that would show me the features of the car. I asked that person a question about one of the features and he was incorrect. The car was delivered. When they delivered the car, they did not have the paper temporary Plate and had to return with it over an hour later. I was told that the car would be detailed before it was delivered. There were black handprints on the door of the backseat? ...and a small ink spot on the passenger seat that will not come out. There is some sort of glue on the inside of the back window that I have not been able to get off. This was a new car and imperfect. They hand you survey forms to rate your experience in front of them and tell you that their job depends on how you rate them. How can you possibly rate them anything but high? More

Selling bad cars! I bought a 2007 Jeep Liberty from Mark Korn at Sundance. The car was Canadian and it had a lot going for it. They told me it has 42,680 miles and it r I bought a 2007 Jeep Liberty from Mark Korn at Sundance. The car was Canadian and it had a lot going for it. They told me it has 42,680 miles and it ran alright. I bought the car and 20 days later it was in service for numerous things. It had a knocking in the engine, leaking sunroof, and the four wheel drive was broke. They fixed the four wheel drive and told me to take it to Champion Chrysler for the engine. I took it there and the lady informed me the car had 60,000 miles and an engine that needed to be replaced. I went back to Sundance and they told me to bring the car back so they could action it off. Well when I bought a different car the turned around and sold that jeep to someone else with a bad engine. Horrible people. They shouldn't be selling cars! More

Great Dealership! Our entire family has been purchasing vehicles from Sundance Chevy for over 20+ years. Largest selection of high quality vehicles, an amazing sales s Our entire family has been purchasing vehicles from Sundance Chevy for over 20+ years. Largest selection of high quality vehicles, an amazing sales staff , and honest dependable service is what you can expect - and we've always received. If your looking to purchase a vehicle, I highly recommend you go to Sundance and experience the Sundance difference! More

Extremely satisfied with our purchase. Our salesman was very nice and actually took time for us and we weren't rushed. Definitely recommend Todd Driver! with our purchase. Our salesman was very nice and actually took time for us and we weren't rushed. Definitely recommend Todd Driver! More

Worst experience Ive ever had Sundance Chevy of Grand Ledge is nothing but a fiasco, if you want to waste hours of your day then they are the dealer for you. First off, they don't Sundance Chevy of Grand Ledge is nothing but a fiasco, if you want to waste hours of your day then they are the dealer for you. First off, they don't even allow you to leave reviews on their website. Next, atleast 50% of the cars listed are not still available. Our experience was nothing but a nightmare. We found 3 vehicles on the site to go look at. After applying online we never heard back, so a few days later I called them and they told me a sales rep would get back to me, never happened. We ended up going to the dealership to find out all of the vehicles of interest were gone. The last one I was interested in was apparently 'missing'. After waiting more then an hour the sales guy told us he would call and get everything set up when he finds it. After weeks of phone calls and bouncing back and forth telling me it was sold, not sold, or in the shop we finally were ready to sign. We even called ahead before coming back. When we arrived the sales rep was missing. Waiting, waiting waiting! It took 3 hours to get our paperwork done, only for the sales guy to get the name wrong and have to start over. What a joke. I will never waste that much of my time again, or waste money at a place so un-organized. For someone spending almost 40,000, it seems like the Sales rep would have been a little better at his job. Will never go back! More

Bought a van after testing out a few different vehicles. The van had the abs light on. Salesman was confident that the light was because of the snow and the fact that the van sat a while with the parking br The van had the abs light on. Salesman was confident that the light was because of the snow and the fact that the van sat a while with the parking brake engaged. He thought the computer just needed a reset and it should be fine. We bought it on the condition that they'd inspect it when we brought it back in for the cleaning. Brought it in the next day at noon. All day we hear nothing. So we call at 7 and ask about it. The mechanic says that the abs unit is bad and a replacement is coming the next day. Both the wife and I ask him what that's going to cost. He says no charge, it's been approved to be replaced. So the next day we wait, and still hear nothing. I call at 3, and the mechanic this time says that the repair was denied by the salesman. Speak to him, and yes, since it was sold "as-is" with just a look at the brake system, no repair was to be done. While true, it doesn't make sense that their mechanic told both my wife and me something different. So we came in to pick up the van. They couldn't find it. After 45 minutes of searching they find it in the barn, signed to be sold. They were trying to resell our van! No cleaning was done, in fact they threw out our ice scrapper. A half-hearted apology later we got our van back. Never going back. More