Sunrise Ford

Buyer beware. Money for a trade in wont be given when you leave the lot, and they won’t tell you that until you are signing paperwork for your new car. Bought a ca Money for a trade in wont be given when you leave the lot, and they won’t tell you that until you are signing paperwork for your new car. Bought a car on Dec 30th. They still haven’t paid off my trade in and I am getting late payment calls from the bank that owns title. In addition, there is a $7000 difference that they need to send me. When we called and tried to find out what’s going on, they said “ we have 21 days to pay off your car and longer to send you the check”. Huh? Do yourself a favor and sell your car to Carmax or trade in and buy a car from ANY other dealer as none of this sounds above board. More

Miguel is amazing. I won’t buy a Ford from anyone else. Great communication, follow-up, and service. Sunrise Ford is one of the most enjoyable dealerships I’ve purchase I won’t buy a Ford from anyone else. Great communication, follow-up, and service. Sunrise Ford is one of the most enjoyable dealerships I’ve purchased from. Great team and great experience. More

Very personable and knowledgeable about the various features of the car. The professionalism and knowledge demonstrated by Sunrise, Ford staff made the purchasing process a pleasure, and I am confident features of the car. The professionalism and knowledge demonstrated by Sunrise, Ford staff made the purchasing process a pleasure, and I am confident that the same level of excellence extends to the electrical vehicle. More

Great service. Willing to work with our needs. Pricing of vehicle was reasonable. Follow up is good Willing to work with our needs. Pricing of vehicle was reasonable. Follow up is good More

Everything was just what we needed . leasing an Ev was alot to lean and with there help explaining things we need to know and rest of customer service we were happy going ahead with sunr leasing an Ev was alot to lean and with there help explaining things we need to know and rest of customer service we were happy going ahead with sunrise ford. More

I have good experience this is good dealer I bay 4 cars o ready thanks ready thanks More

It was a Very nice and welcoming and the sales associate was very helpful and patient was very helpful and patient More

I bought My 2020 Expedition Max from there and I take it in for Service which they supposedly do a multi-point inspection and oil service when I’m supposed to. The last one was 3 weeks ago and everything ch in for Service which they supposedly do a multi-point inspection and oil service when I’m supposed to. The last one was 3 weeks ago and everything checked out. Coolant was leaking and when and I told them they never reached back out. We called and noting till My vehicle had to be practically be towed in. They took My vehicle which it now has coolant all over the shop floor and wouldn’t give My Husband and 3 Kids a loaner. Telling Him it’s past 5pm and it would take a day or 2 to have it diagnosed meanwhile My Family is coming home in a lift. This is the 2nd car We have bought from them and this is how they treat Us. They showed No care about what position We were in and now We have No vehicle. I only gave it 1 star because I had to so I could let You all know what a heartless dealership this is and if I had know I wouldn’t have bought any cars off of them and I never will again and if your smart neither will You. Stranding a Father and 3 Kids because they didn’t want to deal with it and wanted to go home. No integrity. Shame on You. You give Ford a Black eye D Sahler 11-13-2023 11-14-2023 Now their saying that even though I have a 100,000 mile warranty and I have only put on about 20,000 miles since purchase that the coolant hoses and what needs to be fixed is going to cost Me $1,000 asked to speak to a Manager and sat on hold for an hour and 22 mins til We just hung up. We have never been treated so badly from a Dealership before. More

I took my car in for service. They refused to fix my keyless entry. BAD My car has lest than 19000 miles on it. My keyless entry fell off on Dec of 2021. They did not replace it. They refused to fix my keyless entry. BAD My car has lest than 19000 miles on it. My keyless entry fell off on Dec of 2021. They did not replace it. Well a year and a half later it falls off again. They REFUSED TO FIX IT. IF THEY WOULD HAVE FIXED IT ON THE FIRST TIME IT SHOULDN’T HAVE HAPPENED. VERY POOR CUSTOMER SERVICE. I will NEVER PURCHASE ANOTHER CAR FROM FORD AGAIN. I WAS DRIVING ON THE 10 FREEWAY AND IT FLEW OFF. I TAKE IT IN SAYS ITS NOT UNDER WARRANTY. IT WAS INDER WARRANTY WHEN I TOOK IT IN THE FIRST TIME THE SHOULD HAVE REPLACED IT. THEY PUT THE SAME ONE BACK ON INSTEAD OF REPLACING THE BROKEN ONE. VERY DISAPPOINTED IN THEIR CUSTOMER SERVICE. PLEASE SEARCH OTHER DEALERS FOR YOUR CARS. DON’T BUY A FOR FROM SUNRISE FORD IN FONTANA. THEY DON’T HONOR THEIR OWN WORK I WILL NEVER BUY A CAR FROM FORD AGAIN. VERY BAD CUSTOMER SERVICE. Ms. LEONA HAMPHILL. More

They work with you to see kid of car and what can helped with your monthly payment. with your monthly payment. More