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Sunshine Chevrolet - Service Center

Arden, NC

4.6
234 Reviews

234 Reviews of Sunshine Chevrolet - Service Center

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January 07, 2019

What a great place Staff is so friendly and the quality of work is amazing never had an issue. This is my go to garage as well as dealership More

by ONLYPLAYAMP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Jan 08, 2019 -

Sunshine Chevrolet responded

Thank you so much for your kind review! We appreciate your business and your feedback. Thanks again! Kristy Elliott, Dealer

December 16, 2018

Lack of Clear Communication To sum it up, my car had an issue going on. I was told one thing and according to the shop person, he said another. I can only say that obviously it More

by KAREN_PRIES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not recall the names
Dec 17, 2018 -

Sunshine Chevrolet responded

Karen, Thank you again for your business and your feedback. I'm so sorry that your experience in our service department was less than stellar. We should always operate in a totally transparent fashion and apparently fell short when your car was in for repair. I apologize. thank you again for letting us know! Kristy Elliott, Dealer

December 10, 2018

I guess sometimes things do change I have been coming to sunshine for a long while now. It has always been top notch until early last year I noticed the quality of service started to de More

by sdare7301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Dec 13, 2018 -

Sunshine Chevrolet responded

I'm very sorry that your last experience with us was less than stellar! We do have some new service advisors but the same great group of technicians. I will send the details of your visit to our Service & Parts Director so that he can investigate. Thanks for the feedback. I hope that you will give us another chance to get back to 5 stars! Kristy Elliott, Dealer

December 07, 2018

Best Experience I have always had a wonderful experience when visiting Sunshine Chevrolet. The staff is friendly, helpful and trustworthy. I am not super knowledgeabl More

by Tahoe828
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
staff
Dec 13, 2018 -

Sunshine Chevrolet responded

Thank you so much for bringing your Tahoe to Sunshine Chevy for service and for your kind review! We appreciate your business and your feedback. Thanks again! Kristy Elliott, Dealer

December 03, 2018

Careless about other's property Brought the vehicle for a defective torque converter (to be replaced). Received the vehicle after repairs with transmission fluid on the driver's fend More

by JSVANCE1968
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
unkown
Dec 07, 2018 -

Sunshine Chevrolet responded

I'm so sorry that you feel that we were careless with your repair. If you will contact me directly at Kristy@sunshinechevy.com, I can review the repair order with our Service and Parts Director and get back to you. Thank you for your business and your feedback. I look forward to hearing from you. Kristy Elliott, Dealer

Dec 12, 2018 -

JSVANCE1968 responded

I contacted as request with email provided - Kristy@sunshinechevy.com - on 12/7/2018. Today is 12/12/2018; there has been no response. Jerry

December 02, 2018

Exceptional overall service experience Quick, efficient, quality service with extreme care and friendliness. Dealership is clean and comfortable to wait in and folks are genuinely friendly More

by steinbackm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A All folks were great to work with
November 28, 2018

Friendly informative Great on time service. Always quick to get you in. Generous with loaner if available. Facility very clean and modern. The coffee and hot chocolate nic More

by CA3745
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie
January 04, 2018

Always Happy with Sunshine Chevrolet This is the best dealership in the Asheville NC area, my wife love the way they take care of our car, and I'm very happy with the way they take care o More

by Malcolm Hepburn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department, is great from the manager, to the service personnel.
September 28, 2017

Corvette Starter Problems I was passing through town and the starter on my Corvette starting acting up. Mike worked me in on short notice and they diagnosed the problem very q More

by 2007Vette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
August 18, 2017

Poor service from Sunshine Chevrolet I was very disappointed in the service I received. I asked to have the brakes checked and was told that the front rotors needed to be turned (if they More

by Fredrick Rinke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Department
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