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Suntrup Hyundai South - Service Center
St Louis, MO
404 Reviews
Welcome to Suntrup Hyundai, the premier St. Louis, Ballwin, Florissant, Chesterfield, and St. Charles Hyundai dealer. If you're looking for a new or used vehicle or need service done you won't find a better Hyundai dealer anywhere in the greater St. Louis area.
Your St. Louis Hyundai dealer has a large selection of Hyundai vehicles to choose from, including the Hyundai Sonata, Elantra and Azera. You won't find a better selection of vehicles throughout the St Louis, Florissant, and Ballwin area than you will here at Suntrup Hyundai. The sales staff at Suntrup Hyundai in St. Louis will help you find a vehicle to fit your needs throughout Ballwin, St. Charles, Belleville, Florissant, and beyond.
Suntrup Hyundai also has a fully certified service department that will make sure your vehicle is running smoothly. Use our website to schedule all your service appointments and also order any parts or accessories you're looking for.
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This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
Hours
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
404 Reviews of Suntrup Hyundai South - Service Center
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April 15, 2013
Suntrup was by far the closet Hyundai dealership to my house. However, after looking for a new car there I decided to buy from a dealer (St. Charles Hyundai) 30 miles further away. Their sales are gimmick house. However, after looking for a new car there I decided to buy from a dealer (St. Charles Hyundai) 30 miles further away. Their sales are gimmicky and prices are much higher. However, my biggest complaint is with their service. I have had my car towed there for service due to its proximity to my house. They said it was just a dead battery. It was replaced. Then 3 weeks later the same thing. My car won't start and I have to have it towed to Suntrup. They said it was just a bad battery and replaced it. I was told everything else checked out fine. 5 days later same problem. Before I dropped it off I called ahead to make sure Suntrup would pick up the bill for the rental car that I would need for a third time. There policy is they don't give out loaners and even under these circumstances would not give me a loaner or pay for a rental car. I refused to take it there again and jumped started it so I could make it out to St. Charles Hyundai were I was given a loaner with no questions asked. More
by Bryan4685
Employees Worked With
Multiple
Helpful March 25, 2013
We had a problem with a tire not long after a new car purchase. They helped us, corrected their mistakes, and made us happy customers! purchase. They helped us, corrected their mistakes, and made us happy customers! More
by crogens
Employees Worked With
Joe - Service Manager, Tony Schumann
February 16, 2012
We bought a new 06 Azera from this dealership. Love the car but have had nothing but major problems. The mechanics can diagnose one problem today & you can take the vehicle back tomorrow & get another dia car but have had nothing but major problems. The mechanics can diagnose one problem today & you can take the vehicle back tomorrow & get another diagnosis. Kind of pricey!! Also, Matt in the service dept needs to have people skill 101 training. When a customer is upset, he must be able to handle & not "smurk". More
by Azera Grandma
Employees Worked With
Matt
January 17, 2012
James the Service Dept. Mgr. at Suntrup Hyundai Car Dealership provided great service when my ML320 Mercedes Serpentine Belt broke. I arrived at 7:00 in the morning at the dealership. I explained to Dealership provided great service when my ML320 Mercedes Serpentine Belt broke. I arrived at 7:00 in the morning at the dealership. I explained to James that the tow company sent my car to the wrong dealership. Immediately, after I finished James got a loaner car prepared, told me to give him the number of the tow co. and he would take care of the situation. I was able to get to work on time and reliable transportation due to his willingness to help a customer. I am a new customer at this dealership. James made me feel valued and welcomed. Thanks James! Keep the good work up! I look forward to building a relationship with this company. More
by deedee40
Employees Worked With
James (Service Mgr)
