Suntrup Kia South

Well, I am very honest person, Scott Siefried,is a great sales person. He shows the vehicle you are wanting, he answeres your questions and is a very good sales person. Scott works very hard for you, to mak sales person. He shows the vehicle you are wanting, he answeres your questions and is a very good sales person. Scott works very hard for you, to make sure you get what you want I have purchased 2 cars my second is the Kia Optima, the first was was a Kia Ex. Soon I will be purchasing my 3rd vehicle, and I will ask for Scott, the best salesman at Kia. The office management and finacing department were such a great help also. I have had time to watch these workers at their job, no back and forth for us. What I have seen is a bunch of good hard workers at this Kia Company. I will continue buying here. Viola Rodenberg More

Purchased 2012 Sorento on February 28, 2012 after being told it was the latest model available form KIA. On March 16, 2012 Kia announced the 2013 model as being available (see Car Scoop website for March 1 told it was the latest model available form KIA. On March 16, 2012 Kia announced the 2013 model as being available (see Car Scoop website for March 16) Dealer denied knowledge of 2013 model availability 16 days before it as available in the St. Louis market.I asked the dealer to work with me to rectify what seems to me to be an unfair and unethical practices of withholding information about new model introductions. March is an extremely early date to announce the 2013 model just shortly after the 2012 model was available. This is historically a date I would not expect a new model announcement. It's the only model Kia has announced for 2013 even now in June 2012. All other models are only offered in the 2012 model. Suntrup Kia says they did not know about the new 2013 model availability that came 16 days after my purchase of the 2012 model...............???????????????????? When I asked the dealer Suntrup for some consideration regarding my lose in model year and cost difference they basically told me "Buyer Beware" and said that the way of the "Automobile Business" More

Went to dealership to initially buy an SUV but ended up buying an Optima. Jon took is time letting us test drive numerous vehicles, explaining all of the features and differences between each. He asked ver buying an Optima. Jon took is time letting us test drive numerous vehicles, explaining all of the features and differences between each. He asked very important questions about why we were in the market for a new car and really took the time to find the car that suited our needs which in my opinion is how a car should be sold. Our experience was top rate. Did not get what I thought I would for my trade in but given it's age was not completely surprised. I LOVE my new car and the experience was top rate. Everyone was beyond nice. Even other individuals asked us about our purchase and were very nice and helpful. Jon never pressured us to buy anything. He treated us with nothing but respect and I would highly recommend this dealership to anyone looking for a new car! More

Great car buying expirence. Brian was very polite and accommodating. We test drove a few different models before decidind on a Soul. Brian went out of his way to make sure we felt comfotable with the pri accommodating. We test drove a few different models before decidind on a Soul. Brian went out of his way to make sure we felt comfotable with the price, trade and finance options. We appreciated his excellent customer service and and genuine personality. I will recommend anyone in the market for a Kia see Brian in South County. More

Tony was great to work with. He was very knowledgable and friendly. Tony is honest and will take the time to work with you and make sure you are getting the best car for your particular situation. I didn't f friendly. Tony is honest and will take the time to work with you and make sure you are getting the best car for your particular situation. I didn't feel pressured at all. I would recommend any one in the market buying a new car to stop by Suntrup Kia South County and talk to Tony about your vehicle needs. More

Happily surprised. Went in to test drive a Kia and expected to not do any negotiating. Had a previous less than optimal experience car shopping experience in 2010 at this dealer and figured it would b expected to not do any negotiating. Had a previous less than optimal experience car shopping experience in 2010 at this dealer and figured it would be the same. Instead Patrick Commean listened to our needs, made us an offer we could not refuse and got is into the vehicle we wanted that very same day. No hard sales pitch, no haggling, just good communication skills. More

This was by bar the best car buying experience we have ever had! Tim our sales person was excellent. He took the time to get us the best deal and great financing. I would recommend this dealership to ever ever had! Tim our sales person was excellent. He took the time to get us the best deal and great financing. I would recommend this dealership to everyone. Great job guys! More

We went by to look at new Kia Sorento's. We found one we liked and test drove it. We had started out with Tony who was very nice, but got passed off to Kenny. We had told him we did not want to use the Kia liked and test drove it. We had started out with Tony who was very nice, but got passed off to Kenny. We had told him we did not want to use the Kia financing but he wouldn't stop pushing it. He talked more about the financing than the car. We finally got a price but wanted to look at a couple different cars to make sure of what we wanted. We looked at another Sorento at another dealership with more options. They offered us a little better price but we didn't like the colors. We called Kenny to see if he would match the offer, after 15 minutes on the phone he said he would. We told him we would take it and would drive over to buy the car. We walked in happy that we were getting our car and were ready to write a check. When we arrived Kenny was rude and said we had to do the Kia financing, when we reminded him we didn't want to use their financing and that we were not required to do that for the deal at the other location he said the deal was off. He never tried to save the deal, he never tried to make any other offer or anything. Worst car buying or attempted car buying experience of my life. We e-mailed Suntrup about what happened and we've not heard anything from them. More

I have never been treated with such respect and received the best customer service I have ever experienced at Suntrup KIA. Nick is a GREAT GUY and salesman. He is a man of his word and so was the Finance the best customer service I have ever experienced at Suntrup KIA. Nick is a GREAT GUY and salesman. He is a man of his word and so was the Finance deparment. Everyone else we came in contact with at KIA, from the Lindberg office to the Lemay office were friendly and looked like they truly enjoyed their jobs. I have heard horror stories from friends and family about their car buying experiences, but from my first coversation with Nick, over the phone until we closed on the sale of our vehicle, it was pleasant and none stressful. They talked to you like you are a person, not like someone that was just trying to make a sale and they went out of their way to satisfy our needs. I would recommend this Dealership 100 percent. You never feel like you are being pressured and they really respect your decisions. Nick is a young man that has the right personality for this business, I can see him going very far in his career. More

The reason I have given this review is that it is really the truth. Everyone from the girls in the office to the people in the shop have just been outstanding in there service and going out of there way to the truth. Everyone from the girls in the office to the people in the shop have just been outstanding in there service and going out of there way to help you in any way that they can. Now to my salesman I can only say that he went out of his way in helping me even before we were ready to purchase another KIA. I talked to him a number of times over a six to twelve month period about the models that they had as the car we had was no longer made which was sad to hear. When my wife and I went out to the dealership they gave us keys and let us drive them a couple of different times before we decided on the SUV that we purchased. All of this without a great deal of arm twisting as we wanted a car we were just not sure which one the first time we both went together. More