Over the last 25 years, I have leased or bought about 18 cars for myself and my family (originally Hondas; now, Hyundais) at dealerships in Pennsylvania and New England.
My recent experience with Mr. Marc Blank, the sales consultant at Sussman Hyundai, was the best that I have ever had. Mr. Blank exceeded my expectations in every way. He was courteous, knowledgeable, fair, and genuinely interested in the customer. There was no hard sell. Mr. Blank's deep understanding of the car he was selling and his obvious pleasure in helping his customers (my wife and I each leased a car) find the right model with the desired accessories at an appropriate price made the process truly enjoyable. In my view, Mr. Blank exemplifies the pinnacle of his profession and deserves the recognition and acclaim of his dealership and of the Hyundai Corporation itself.
Mr. Blank's professional success was supported by a first-rate management. In particular,Javier Nichols, the sales manager, and Dan Smith, the general manager, did superb jobs of facilitating the leases. Both answered any questions my wife and I had and each saw the sale as more than simply business. Like Mr. Blank, Mr. Nichols and Mr. Smith built trust and the foundation of an ongoing relationship.
In sum, all of those associated with our leasing of two new Hyundais deserve kudos of the highest order. Sussman Hyundai has set a standard that is truly worthy of emulation.
I Recommend This Dealer:
Marc Blank, sales associate; Javier Nichols, sales manager; Dan Smith, general manager.
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