Sussman Hyundai

Reason for Visit: Sales

I recommend this dealer: No

My Review of Sussman Hyundai:
We traded in a older vehicle to buy a new car. The dealership never changed the registration for the old car, away from my name. About 6 months later, the car was used in a hit and run. My name was the last registered driver, so I was sued. We went to Sussman and tried to figure out what went wrong and see if they could assist us in telling the court we had sold the car and what the dealership had done with it. At first they seemed willing to help, but ultimately it lead to a lack of cooperation. We were eventual were released from the law suite after hiring a lawyer. We feel that Sussman neglected to do the proper paperwork and/or sold it to an unreputable auction house, which led to a lawsuit against us. We were very unhappy with the entire buying experience and would never buy from them again.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Sussman Hyundai:
Hello. This week I purchased a 2005 Hyundai Elantra, but not from Sussman Hyundai. I went to Sussman Hyundai to look at a car, and they were very friendly and helpful. Their salespeople were very knowlegeable about the Hyundai vehicles. They first gave me a price of $16,800 for an Elantra, but then when I gave them quotes from other dealers around the area, the immediately brought the price down $5100 to $11,700. Can you believe that, they were charging $5100 higher than they should have! I told them thanks, and that I have to check a few more dealers. I got a lower price from another dealer, and bought from that dealer. I recommend this dealer because they were friendly, had fast customer service, didn't mind knocking the price down, and give free inspections if you buy from their dealership.

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