After calling several times and being unable to speak with a human being in the service department, I booked a 15,000 mile service via their website. I got no confirmation, and when I called the night before to double check, was told my appointment never went through. There were no times available for the rest of the week.
This following a terrible experience where I had to wait several hours in the sales office to sign the paperwork to purchase the vehicle a year ago.
I am very unhappy with my purchase experience from Sussman.
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