Sutton Ford

We've been with Sutton Ford since Capital Lincolns closing. Always happy with tha service we've received through the years, from the phone call to set an appointment through to paying the cashier. closing. Always happy with tha service we've received through the years, from the phone call to set an appointment through to paying the cashier. Everyone is courteous, respectful informative and honest. More

I am very pleased my new vehicle and the sales person was very professional. I just wish I could have gotten it at a better percentage rate. was very professional. I just wish I could have gotten it at a better percentage rate. More

Professional! Jillian, made the appointment to address the issue with my windshield. I arrived and everything was done according to my expectation, including receiv Jillian, made the appointment to address the issue with my windshield. I arrived and everything was done according to my expectation, including receiving a "nice clean car" when I picked it up. Jillian is the greatest! More

I had the Auto Butler service. The car looked and smelled awesome when I picked it up. Everyone friendly and helpful. Sutton Ford is great. smelled awesome when I picked it up. Everyone friendly and helpful. Sutton Ford is great. More

Everyone is so great, helpful and pleasant. Thanks for your attention Everyone wore masks to help out with the Covid19 virus. We waited for the car to be serviced less than a hour. My car drives great. We your attention Everyone wore masks to help out with the Covid19 virus. We waited for the car to be serviced less than a hour. My car drives great. We will be coming back in the future. Thanks again More

Because you are in the area this is why I come here and I like the service you provide me and my family thank you like the service you provide me and my family thank you More

I was mailed a coupon for an oil change, upon arrival I was told that the coupon did not applied to my F-150 truck I had to pay an additional $25, very misleading information and unhelpful employees. was told that the coupon did not applied to my F-150 truck I had to pay an additional $25, very misleading information and unhelpful employees. More

I love the service from this dealership. They possess class and dignity and respect for the customers. Purchasing a ford was a good decision on my part. class and dignity and respect for the customers. Purchasing a ford was a good decision on my part. More

Walt's picks In my entire 69 years of having purchased various automobiles and SUVs, Sutton Ford has by far, rendered the very best customer service experience, du In my entire 69 years of having purchased various automobiles and SUVs, Sutton Ford has by far, rendered the very best customer service experience, during a pre-owned vehicle purchasing transaction. I just want to humbly thank, two very professional certified sales and licensing specialists, who kept me engaged during every phase of the transaction. Those two individuals would be, Ms. Anita Sutton, from car sales, and LaToya McDonald, from the Finance Department. From beginning to end, these individuals were very professional, friendly, courteous, sensitive, and understanding. I do hope that Ms. Sutton and LaToya McDonald, will continue to be with Sutton Ford, for many years to come. The customer service rendered by these two professionals, is the reason many customers continue to return to Sutton Ford, for vehicle service, purchase, parts, trade-in, and very fair and compassionate car deals. I initially heard about Sutton Ford through my daughter, who had recently purchased a 2008 pre-owned Lincoln SUV. Upon her purchase of the Lincoln, my daughter had highly recommended that I call Ms. Sutton, to determine my opportunities and chances for purchasing a very quality vehicle. That decision to call, was a very good one for me, because it subsequently and successfully, allowed me to secure a high-quality pre-owned 2014 Ford Edge. Since the purchasing of my vehicle, I have recommended Sutton Ford to many other individuals, and do hope that Ms. Anita Sutton and Ms. LaToya McDonald, will continue to be with Sutton Ford, for many years to come. These two professionals are probably the reason, that so many people and returning customers, continue to stay with this dealership, time and time again. More

They have Excellent Customer service everyone there is so polite they make you feel like family not a Customer. They inform every step of the way. polite they make you feel like family not a Customer. They inform every step of the way. More