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Swickard Chevrolet Buick GMC Cadillac of Anchorage

Anchorage, AK

4.5
153 Reviews

1300 E 5th Ave

Anchorage, AK

99501

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153 Reviews of Swickard Chevrolet Buick GMC Cadillac of Anchorage

June 07, 2025

Jethro was great to work with and very knowledgeable about the different trucks I was looking at. More

by stimpson.jessie
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jethro
June 04, 2025

Hands down worse dealership I've ever been to. They don't keep appointment times and there is little to no communication. My vehicle has been there 14 days now, I have no idea what has been done o More

by mc.vrooman
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
maryanne
Jun 05, 2025 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

I'm sorry to hear about your experience. This lack of communication is not what we strive for, and I apologize for any inconvenience caused. I understand you have spoken with our service manager, Jared, and you have safely picked up your vehicle. We appreciate your business and look forward to serving your automotive needs for many years to come. Thank you, Leadership Team - CustomerExperience@Swickard.com

June 01, 2025

Odafe was great to work with - what a nice young man! He never made us feel pressured to buy anything and was very knowledgeable! Everyone there was extremely courteous; never opened a door the whole tim More

by Rebecca Zivotic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Odafe Ochepa
Jun 02, 2025 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

Rebecca, we're delighted to hear that Odafe and the team at Swickard Chevrolet Buick Cadillac & GMC of Anchorage provided such a welcoming experience. Enjoy your new Chevy Silverado 1500 LT!

May 31, 2025

Service department was very helpful, communicative, and was able to source a part that they didn’t have in stock. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maryanne
Jun 02, 2025 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

We're delighted to hear that our service department at Swickard Chevrolet Buick Cadillac & GMC of Anchorage was able to assist you effectively and keep the communication flowing. Thank you for sharing your experience!

May 31, 2025

Has a great interaction with swickard. Very professional and kind. Sabrina was super busy but made the time to look into my questions I had. The other workers were curious and didnt see an More

by scripture3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina
Jun 02, 2025 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

We're delighted to hear about your positive experience at Swickard Chevrolet Buick Cadillac & GMC of Anchorage! It's great that Sabrina and the team provided attentive service. Thank you for sharing this feedback, and we look forward to assisting you again in the future!

May 29, 2025

Drop off was easy and quick. Friendly and professional with up front pricing estimate. Work was completed quickly and final bill was lower than expected. Definitely will be going More

by Wspencer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
May 30, 2025 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

We're delighted to hear that your experience with Swickard Chevrolet Buick Cadillac & GMC of Anchorage was smooth and satisfactory! It's great to know our team provided friendly service and transparent pricing. We look forward to assisting you with future service needs!

May 26, 2025

Must just be the way things are now days…. . Dealership was non-negotiable on any prices, even though they had studded tires on at end of May and now we had to stay the night in Anchorage, get More

by akbrat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill
May 28, 2025 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

We apologize for the inconvenience you experienced during your visit. We strive to provide a seamless experience, so it's concerning that we fell short here. Thank you for your feedback and we appreciate your business. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

May 23, 2025

I was promptly greeted by Nathan who was very professional and helpful with useful suggestions. The basic appointment was to change over my winter non-studded tit More

by Ray Bromley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
May 23, 2025 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

Ray, we're glad to hear Nathan provided you with professional and helpful service at Swickard Chevrolet Buick Cadillac & GMC of Anchorage. Thanks for sharing your experience!

May 17, 2025

Service Advisor was friendly, service itself was super fast. The shuttle even took me 12 miles , one way, to my hotel ! More

by McGee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
May 19, 2025 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

McGee, we're delighted to hear that our team at Swickard Chevrolet Buick Cadillac & GMC of Anchorage provided you with friendly and efficient service. It's great to know the shuttle was able to accommodate your needs as well!

May 16, 2025

Very pleasant experience. Found exactly what we were looking for. I would recommend Bill as he was very easy to work with. More

by karjala
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Hedge
May 19, 2025 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

Karjala, we're delighted to hear that Bill made your experience at Swickard Chevrolet Buick Cadillac & GMC of Anchorage a pleasant one. Thank you for recommending him and choosing us!

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