Swickard Honda of Thousand Oaks

Service at Honda of Thousand Oaks was exceptional. I was greeted quickly by service advisor Terri a Rocca(even before she knew my car was assigned to her). All of the personnel at the service area were eage greeted quickly by service advisor Terri a Rocca(even before she knew my car was assigned to her). All of the personnel at the service area were eager to help. Usually when you take your car in for service, everyone is looking the other way or nobody is around and you are stuck there wondering "Who will help me?"...Not at this dealership. I got major service work done quickly for what I consider to be at a fair price. More

Geno is very helpful and make his best efford to give me best price. No time to wait in the dealer, yes NO TIME !!!, Just simply come sign contract and go with the car. He is kind, sincere, honest and tru best price. No time to wait in the dealer, yes NO TIME !!!, Just simply come sign contract and go with the car. He is kind, sincere, honest and trustworthy. He will not waste your time AT ALL !!!! Most of all, He can beat your best price !! God bless him and his family. Best regards, Tono More

I have been servicing my Honda vehicles at the Honda of TO for many years. I have been very satisfied and the service is great. I would highly recommend this dealership to anyone looking for peace of mind TO for many years. I have been very satisfied and the service is great. I would highly recommend this dealership to anyone looking for peace of mind and quality care! The service advisers here are great! More

Willie is courteous and efficient with his time. He meets his committments and trys understands what each customer wants for their Honda(s). He's also very knowledgeable about the warranty updates for meets his committments and trys understands what each customer wants for their Honda(s). He's also very knowledgeable about the warranty updates for Honda vehicles and how this Honda Dealership can help. More

I've been coming to Honda of Thousand Oaks since 1995 and have had no problems with Service. Both Terri & Willie Burr are great. I now live in Camarillo instead of Thousand Oaks and continue to go to Thousan have had no problems with Service. Both Terri & Willie Burr are great. I now live in Camarillo instead of Thousand Oaks and continue to go to Thousand Oaks for service. It's out of my way but I would rather deal with Willie or Terri than go to any other dealership in the area. They are both honest and have integrity. Some places you go you feel like folks are trying to rip you off or sell you services you really don't need. I've never once felt that way dealing with Terri or Willie! I tried both Vista Honda in Ventura and Oxnard Honda once and I was not happy at all.... I would have bought my 2007 Civic Si 4 Dr from Honda of Thousand Oaks if they were part of the Costco Auto Buyer program. So as a result I had to use Vista Honda. It's nice to have the new fancy reports but it seems overkill to use so much paper. e-mailing me the .pdf would be fine alone. No need to print it all out... More

Honest and fair dealer. I looked around at several dealerships when I wanted to buy a new Honda Fit, but the car is so popular, no one was willing to knock anything off the sticker price. Honda of Tho dealerships when I wanted to buy a new Honda Fit, but the car is so popular, no one was willing to knock anything off the sticker price. Honda of Thousand Oaks did take some money off the sticker price and gave me a great interest rate. More

Great customer service, if you are looking for any car come here. they are great people very nice. i definitely recommend coming here especially if you are looking for a honda. i would ask for patrick, gr come here. they are great people very nice. i definitely recommend coming here especially if you are looking for a honda. i would ask for patrick, great guy helped with locating and buying my 09 accord. also was helped by a older white gentlemen in the finance dept but i can't recall his name. he too was extremely nice and helpful. More

I would recommend this dealership for service, but ONLY if the customer works with Willie Burr. I've been going to him for over 6 years and HE is the best. He's very friendly, honest about services an if the customer works with Willie Burr. I've been going to him for over 6 years and HE is the best. He's very friendly, honest about services and always makes me aware of special deals in order to save money, which most people don't expect from a dealer. More

I have a 2009 Honda Accord that had brake pads prematurely go out at 27,000 miles. A Google search found that this is a common problem and there was even a Class Action lawsuit settlement for thi prematurely go out at 27,000 miles. A Google search found that this is a common problem and there was even a Class Action lawsuit settlement for this exact issue for my exact make/model of car. I was never served any paperwork therefore I missed the boat on a $150 settlement that I could've applied to new brake pads. I tried to negotiate a split of the costs of repair with the service Manager to no avail. This premature brake pad wear led to damage to my rotars. I was told my rotars could not be cut and new pads and rotats and labor would be $400. I declined to pay that. I took my car to a nearby automatic mechanic who said my rotars could be cut and I paid $160 fort new pads, cut rotars and labor saving me $260. Perhaps if the service Manager tried to work with me a little on the price, I would've let them do the work. I was UNIMPRESSED with their customer service. I purchased the car there. I WONT purchase my next car there however. More

The service guys are friendly, and eager to help you as quickly as possible. If there is a commission, there is no sense of one. They work as a team! The coupons help in these hard times. Thanks! quickly as possible. If there is a commission, there is no sense of one. They work as a team! The coupons help in these hard times. Thanks! More