Swickard Volkswagen of Anchorage

Had a really good experience with the service department. Professional, courteous, and they did a great job on my vehicle. Professional, courteous, and they did a great job on my vehicle. More

Thanks to all of this team. I am taken care of with professional care and a very friendly atmosphere. Thanks I am taken care of with professional care and a very friendly atmosphere. Thanks More

Dealers were very helpful and informative. I left very happy and satisfied with my new car. I left very happy and satisfied with my new car. More

shady. we dropped our car off on 3/30/25 with no issue besides a flat tire. needed to get tires that were ordered. got the car back with a check engine ligh we dropped our car off on 3/30/25 with no issue besides a flat tire. needed to get tires that were ordered. got the car back with a check engine light, and immediately asked the advisor why it popped up. proceeded to tell me that the light was flashing when he brought it in and said that itd be another appointment. used my own obd2 reader and was able to get the issue sorted out. seemed like they were just trying to get money out of me. More

Took the time to do the sale right. Helpful sales person. Bought the vehicle. I would go back again. Helpful sales person. Bought the vehicle. I would go back again. More

Excellent service! Set up loaner vehicle and came through so it didn’t interrupt my day. Set up loaner vehicle and came through so it didn’t interrupt my day. More

Great experience. Little to no pressure, clean showroom and cars, pleasant staff. Less than two hours from walking on to the lot to driving away in a brand new car. Little to no pressure, clean showroom and cars, pleasant staff. Less than two hours from walking on to the lot to driving away in a brand new car. Only one single fine print gotcha item added on to final sale but overall terrific expertise. Would highly recommend buying here to freinds, family and even strangers. More

This review has a little bit added on it from when I bought my car in November. The buying experience was great here with Bill Garcia and Eric Goulet. Fast foward to Middle January I still had not recei bought my car in November. The buying experience was great here with Bill Garcia and Eric Goulet. Fast foward to Middle January I still had not received my license plate. I was able to get ahold of both of them and were able to check on the current status of them. There was a mixup as I requested my purple heart plates. I went down the following day to pick up the plates in which were only the regular plates not the ones I had requested. I talked to finance manager Goulet, and he said, "Go to the dmv. Have them switch out the plates, take a picture of the recipe, and I will reimburse you with my own money. Eric was true to his word as he did reimburse me. In today's world, not many people stay true to either word. I really commend him for this! Service thust far has been outstanding! Again, Eric has been on top of it, answering any and all questions I have had. 5 stars More

The care and service of all the staff is amazing. They go above and beyond to make sure you walk out of there happy and with what you want! They go above and beyond to make sure you walk out of there happy and with what you want! More

Utter and completely horrible customer service. Took vehicle in to have studded tires removed, oil change and check engine light. Got a call back and was told that car needed a intake manifold ga Took vehicle in to have studded tires removed, oil change and check engine light. Got a call back and was told that car needed a intake manifold gasket. I approved the repair and waited. When I finally got a call back I had to have them put the studded tires back on the car. Car sounded horrible and battery was dead and key faub did not work. They took car back to fix faub. Took them another couple of weeks. Then they tried to charge me for fixing the faub. Car still does not sound right. I took it back they kept it for a week and told me that it was fine and charged me an additional $250, on top of the $2,000 I had already paid. I am going to take it to a independent shop for a second opinion. I have owned six VW's in the past and swore I would always own one. Just bought a new Subaru More