
Tasca Automotive Group
Cranston, RI
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5,938 Reviews of Tasca Automotive Group
I bought my car from Don just over three years ago and while he made the buying experience simple, fairly quick, and downright painless, he's continued to go to bat for me several times since. The Tasca s while he made the buying experience simple, fairly quick, and downright painless, he's continued to go to bat for me several times since. The Tasca service department, while doing good work, leaves a bit to be desired where communication and customer service are concerned, so Don has helped straighten a few things out for me several times. I can't overemphasize how great it's been to work with Don and recommend him to anyone looking for a Ford. More
This review only pertains to Mazda service. This was my first time using Mazda service. I brought my Mazda CX-5 in for an oil & filter change. I noticed before bringing my car in that the coo This was my first time using Mazda service. I brought my Mazda CX-5 in for an oil & filter change. I noticed before bringing my car in that the coolant bottle level was about 3-4 inches below the Low line indicator. Also the rear window squirter was just dribbling down the window. I mentioned to the service writer that I wanted oil & filter, check and top off all fluids and address the rear window squirter. The good: The service tech created a great video about the things he checked that were fine and also advised a couple of things that I should consider having serviced. He did the oil change and topped off my window washer fluid. The service writer printed out my receipt and also what parts of the factory warranty that were still in effect and checked for any recalls. The bad: The coolant level wasn't addressed nor was the dribbling rear window squirter. I guess I can sum up my service experience as disappointing. More
Awesome service, Emma was so professional and personal, what a pleasure to have her as my service advocate. Thank you Emma for your caring and helpfulness what a pleasure to have her as my service advocate. Thank you Emma for your caring and helpfulness More
TASCA Ford Truck Service. Rick Borrelli, Service Advisor Dwayne, Service Technician Both were very helpful and nice to work with. The issue was with the trailer hitch e Rick Borrelli, Service Advisor Dwayne, Service Technician Both were very helpful and nice to work with. The issue was with the trailer hitch electrical on a Winnebago EKKO on a 2021 Ford Transit 350. Dwayne diagnosed the issue as a bad wire harness from the battery junction box to the trailer hitch plug. This wire harness was installed by Winnebago. Dwayne helped greatly by sitting with us in a call to Winnebago Customer Service and explaining his findings. Previously Winnebago pointed at Ford but Dwayne’s explanation clearly pointed to Winnebago. Winnebago is now addressing the issue more than they did before. Thanks you Rick and Dwayne. Sincerely, John Plisinski More
I have been working with Tasca Automotive Group since 1999. During that time, from sales to service, I never been disappointed with the Tasca Team. Service has always been top notch in both explanation o 1999. During that time, from sales to service, I never been disappointed with the Tasca Team. Service has always been top notch in both explanation of options and quality of workmanship. My latest purchase began with Amber who help locate internet options and helped by supplying some needed documents that were needed. Cannon Brian was my sales rep who obviously enjoyed his work. A good listener and ready to answer any questions that I had. Altogether a very positive experience from start to finish. More
I WAS LIED TOO! ! By the Head Service Department Woman as u walk in the service Dept Door to Check in your vehicle for service. I had my car serviced there & gave ! By the Head Service Department Woman as u walk in the service Dept Door to Check in your vehicle for service. I had my car serviced there & gave a Negative Review. The Woman in the service department front end Called Me & asked if I changed my review to a positive review, & if I did, they would give me a $159.00 refund & $15.00 refund on my points so I would get a check of $174.00 So, I changed my review like she asked me too because I wanted the Refund. WELL, I NEVER GOT THE REFUND CHECK!!! SHE LIED to Me just for me to change my Review from a Negative to a Positive Review. She should be FIRED for calling Me & Scamming ME, making promises & not fulfilling them. WHERE"S MY CHECK??? I WILL NEVER EVER GO BACK TO TASCA FORD FOR MY VEHICLE TO BE SERVICED OR BUY ANOTHER VEHICLE FROM THEM EVER AGAIN. DON'T LIE OR SCAM PEOPLE TO CHANGE THEIR REVIEWS TO MAKE TASCA EMPLOYEES LOOK GOOD TO COPERATE!! More
Very friendly and easy to deal with. They got me into a car I wanted without much effort on my part. Hardly any waiting around at any stage of the process. They got me into a car I wanted without much effort on my part. Hardly any waiting around at any stage of the process. More
Overall the visit was fine, but it took a really long time to get a loaner vehicle and insurance check. That was awful. We had to get a person from our auto insurance company on the phone to confirm our time to get a loaner vehicle and insurance check. That was awful. We had to get a person from our auto insurance company on the phone to confirm our coverage. It took a REALLY long time. Not good for busy professionals when we need to get back on the road. Then my vehicle was not washed or cleaned inside at all after a very expensive service visit, I have asked about it, Michael took it through quick exterior wash, but no vacuuming inside. They have returned me a dirty vehicle. Disappointing… More