Tasca Buick GMC Palm Harbor

Factory remidee for defective part. I was quoted a $1,000 price to fix a defective part on a vehicle with only 8800 miles. I wrote a letter to GM explaing this issue. I was contacted b I was quoted a $1,000 price to fix a defective part on a vehicle with only 8800 miles. I wrote a letter to GM explaing this issue. I was contacted by GM, informed that they were aware of the issue and was contacted by Dick Norris, Inc. I was quoted a $270 price to fix the defective part, promptly agreed and had the service preformed. More

A1 Service Advisor This was the best experience I've had at any dealership and it started with the great service delivered by Dennis Wible. What an OUTSTANDING service a This was the best experience I've had at any dealership and it started with the great service delivered by Dennis Wible. What an OUTSTANDING service advisor! Thanks Dennis! More

2005 Lacrosse in for a recall. As always, my experience was as expected. Professional, courteous and efficient staff. I have been a customer since 2000, would not go anywhere else. As always, my experience was as expected. Professional, courteous and efficient staff. I have been a customer since 2000, would not go anywhere else. Have told many people about the good service , that I have always received from this dealership and Dick Norris himself, over the years This visit was for a recall, therefore no charge! From the moment I arrived at Service, I was met by a courteous and professional check-in employee. I was advised, by Lenny, that the work needed would not be long if I would like to wait. Went into waiting area, had coffee and before I finished, Lenny came in to let me know that the work had been completed. Just as Lenny had told me. Then checked out at the cashiers desk. Glad to see Rita back. She used to be my service adviser. She always looked after me well. More

explained bill in detail Had issue with bill and manager called immediately to explain in detail. Very happy that things have been resolved and that customer concerns are made Had issue with bill and manager called immediately to explain in detail. Very happy that things have been resolved and that customer concerns are made a priority. More

Scheduled Maintenance Visit I brought my GMC Canyon in for scheduled maintenance for which I scheduled an appointment: an oil change. I also asked for new wipers to be installe I brought my GMC Canyon in for scheduled maintenance for which I scheduled an appointment: an oil change. I also asked for new wipers to be installed. I decided to wait at the dealership vs. using the ride service to go home. My service rep came and told me that new front brake pads and rotor service were recommended. I approved that work and then used the ride service to go home. I was called when the work was completed (2 hours longer than estimated). The ride service was on time. Other than the work taking longer than estimated, I was happy with the scheduling of my appointment, the price, and the work completed. More

2015 1500 Denali This was a great experience! Everyone was very professional and courteous. Got exactly what I was looking for. Will be recommending dealership to frie This was a great experience! Everyone was very professional and courteous. Got exactly what I was looking for. Will be recommending dealership to friends. Thank you! More

Always Extraordinary Service Dennis and team always deliver outstanding service. No matter what I need Dennis makes it a point to get the job done. As a single mom, always on the Dennis and team always deliver outstanding service. No matter what I need Dennis makes it a point to get the job done. As a single mom, always on the go and short in time Dennis makes me feel like I'm the most important client. Whether it's a simple oil change or recall he makes it simple and convenient. Beyond satisfied client. More

Preventative Maintence on 2002 Bonneville I have used you guys on my service for many years. Max has always done a great job of keeping me informed and explaining the issues and the cost to m I have used you guys on my service for many years. Max has always done a great job of keeping me informed and explaining the issues and the cost to me for the variety service work that you have performed. I will continue use you guys for my future service on my old relic of a Bonneville. More

Professional and Trustworthy! I have dealt with Max Johnson in the service department for many years. He has always been courteous, professional and trustworthy. I came in recent I have dealt with Max Johnson in the service department for many years. He has always been courteous, professional and trustworthy. I came in recently just for an oil change and he showed me a problem with one of my tires. I am grateful to have a wonderful dealership in Dick Norris Palm Harbor to take my vehicle and will certainly continue to buy future vehicles from them. More

fast, polite, and caring service I went in for a oil change and also told Max, my service rep, that I was going to drive to Canada in a couple of weeks. He forwarded this to the mecha I went in for a oil change and also told Max, my service rep, that I was going to drive to Canada in a couple of weeks. He forwarded this to the mechanic so I could be assured that all was well to travel. Great service. More