Tasca Chrysler Dodge Jeep Ram FIAT Kingston - Service Center
Kingston, NY
19 Reviews of Tasca Chrysler Dodge Jeep Ram FIAT Kingston - Service Center
Hillary was patient and clear, while explaining to me why my jeep needed the extra products when I came in for a basic oil change and tire rotation in preparation for a road trip. It was her explanation that my jeep needed the extra products when I came in for a basic oil change and tire rotation in preparation for a road trip. It was her explanation that made me recognize her knowledge of cars and want to approve the recommended products. She is an excellent representative and I admire her skill, humor and ease working in a car dealership environment which seems to be predominantly male. I take that to mean that both she and the dealership are working well together and that Tasca is an establishment I can trust not just for the mechanical work but in terms of how I am treated as a customer. Hillary knows her stuff! And the mechanics always do a great job. Everyone seems friendly who works there even if you just walk past someone else on staff in the waiting area. And it’s an incredibly clean and welcoming waiting area with complimentary hot beverages, non-partisan television playing and great magazines to read while waiting. I was a customer for decades at the previous owners and my family has had four jeeps at what has now become Tasca. I am happy to continue on with Tasca. More
The service consultant was very knowledgeable and knew how to suggest and what to suggest which made me feel comfortable with adding to my "only Oil change service" mind set that I arrived with. Great se how to suggest and what to suggest which made me feel comfortable with adding to my "only Oil change service" mind set that I arrived with. Great service More
I feel that the service is excellent. Everyone is friendly and polite. There is always someone to speak with if I have questions. Dealing with the service dept and everyone else involved Everyone is friendly and polite. There is always someone to speak with if I have questions. Dealing with the service dept and everyone else involved makes it easier when having a problem with my car. More
My entire Service experience is one of no-hassle, competent and genuinely down to earth. I find every single service person to be friendly, helpful and knowledgeable. Thank you all! competent and genuinely down to earth. I find every single service person to be friendly, helpful and knowledgeable. Thank you all! More
Came into the service department with an oil leak . They were able to figure it out quick and take care of the problem. Would recommend Tasca service department They were able to figure it out quick and take care of the problem. Would recommend Tasca service department More
Emily overall is a fantastic sales person. Very friendly and well knowledgeable! Would recommend her to anyone who is looking to buy a car! Very friendly and well knowledgeable! Would recommend her to anyone who is looking to buy a car! More
BUYER BEWARE My husband leased a Dodge RAM from Tasca in 2021. 2 years into driving the vehicle, he learned that there was a defect in the rear window that caused it to leak. The water damage was so severe 2021. 2 years into driving the vehicle, he learned that there was a defect in the rear window that caused it to leak. The water damage was so severe that extensive mold grew in the vehicle. His children developed mold toxicities and he has also recently been tested for mold toxicity. Tasca at first refused to help. Dodge refused to help. We even learned of a Class Action Lawsuit against RAM for this very window issue. After weeks of phone calls and emails, Tasca finally agreed to fix the truck and give my husband a loaner vehicle. February 2024. Now, in November 2024, the truck has still not been repaired, but my husband has been making lease payments on a truck he isn;t even driving! The lease term ended this month, but Tasca/Dodge renewed it for an additional 3 months (without authorization) so that my husband could take possession of the vehicle that is STILL NOT FINISHED! We're still hoping that someone from this organization will do the right thing. Our next move is to leave reviews wherever we can, contact the Better Business Bureau, the Consumer Protection Agency, and Stellantis (the parent company.) Please be very careful before doing business with this organization. More