Tasca Chrysler Dodge Jeep Ram FIAT - Service Center

Had my car several days. Almost $300 just to diagnose the problem. Killed the battery. Uncaring. Very upsetting. Metro never again. Have owned three dodge trucks and a Durango. This experience has made me r problem. Killed the battery. Uncaring. Very upsetting. Metro never again. Have owned three dodge trucks and a Durango. This experience has made me reconsider my brand loyalty. Definitely not Metro! More

A letter to the dealership; I had my oil changed 3000 A letter to the dealership; I had my oil changed 3000 miles ago, as I always do, and yesterday my check engine light came on. I checked my oil and A letter to the dealership; I had my oil changed 3000 miles ago, as I always do, and yesterday my check engine light came on. I checked my oil and it was down 4 quarts. That's right, 4 quarts. I called Metro Motor Group of Johnston, RI and spoke with the service advisor, Manny, and he told me that it is very common to burn 4 quarts of oil within 3000 mile. That is a total insult to my intelligence. He was extremely insulting the way he spoke with me. He asked what the mileage was on the jeep and I did not know the exact mileage. I told him to check the last service record and add 3000 mile to it ant that would be the current mileage. He became very abrasive and said “I thought you didn’t know what the mileage was”. I began to explain, slowly, that if he added 3000 to the last service record recorded mileage and that would be the current mileage. I know this because we compared the actual mileage on the odometer to the service sticker on the window and it was off by only a few miles. He told me to bring the jeep in and he would check the problem for a fee. I can’t believe he would actually charge me to plug a meter into a jack under the dash and read the error code. The jeep is not dripping or burning oil. I believe it was an error by your service technician and, because of this; my engine may have internal damage now. I will be getting the engine checked for damage by an independent service location. I am writing a stern letter to Chrysler and also posting this problem on all of the dealer rating websites for all to read. I would appreciate a call by the end of day, tomorrow. More

From the first time I stepped foot into that dealership looking to buy a new car they have been amazing! Every single person in there always has a smile on their face. They are so curteous and helpful! It looking to buy a new car they have been amazing! Every single person in there always has a smile on their face. They are so curteous and helpful! It just amazes me what a great group of people work here and seem to work so well together! I always rave about my great experiences that I have to all of my family and friends! Each time I take my car in for service, I always leave very satisfied in all areas from customer service to the actual servicing of my vehicle. I wouldn't take my Jeep anyplace else for servicing! Thank you for your attentive, prompt, curteous service! More

My car wouldn't shift out of first gear one morning on my way to work. I stopped in at Metro and talked to Paul. He got my car in within the hour. It was diagnosed, fixed and had an oil change all within way to work. I stopped in at Metro and talked to Paul. He got my car in within the hour. It was diagnosed, fixed and had an oil change all within a short time. I was treated with respect from the time I entered the building, until the time I left. The other people in the waiting room were all in a good mood, and I noted that they go to Metro for all their service. That tells me that they have happy customers. It was my first visit to Metro and I will go back for any service that my car needs. The price and service was great! Thank You. More

What an experience ! I was greeten in the overhead bay by the tech who was going to service my Jeep. He asked me how it was running, and the reason for my being there that day. He commented on the clean by the tech who was going to service my Jeep. He asked me how it was running, and the reason for my being there that day. He commented on the cleanliness of my vehicle and asked if I had any question whatsoever pertaining to the vehicle. The inside person wrote me up quickly, showed me to the lounge and invited me to help myself to coffee. I was there less than a half hour, and was told to call at any time with any question or problem. More

I've gotten some good coupons and package deals for service there. The staff is always friendly and lighthearted. I've been going there for quite a while and never had a complaint. When I bought my service there. The staff is always friendly and lighthearted. I've been going there for quite a while and never had a complaint. When I bought my Jeep, the salesman (Randy) was incredible. He's the best salesman I ever encountered!!! He's now at Metro Honda. I plan to search Metro Jeep for my next Jeep in the future. More

I am very confident at Metro. From the time I purchased my car, they have taken very good care of me; they go out of their way to schedule my appointments when I can make it, and they listen carefully when my car, they have taken very good care of me; they go out of their way to schedule my appointments when I can make it, and they listen carefully when I ask a question about the car. I am very happy at Metro. More

I'm very happy with the service I have received from Metro Jeep. They are very knowledgeable and heplful in every way. I will continue to have service done here in the future. I would recommend them to Metro Jeep. They are very knowledgeable and heplful in every way. I will continue to have service done here in the future. I would recommend them to my friends and family. More

The vehicle, a Jeep Liberty, was brought in for routine The vehicle, a Jeep Liberty, was brought in for routine service--oil change--. All went well and the work was completed both effectively and expedi The vehicle, a Jeep Liberty, was brought in for routine service--oil change--. All went well and the work was completed both effectively and expeditiously. I had a service coupon, and the service person suggested a way to save me money in the process... More

Paul in the service department was extremely courteous, professional and has a great sense of urgency. My truck was returned to me repaired correct the first time and nice and clean. professional and has a great sense of urgency. My truck was returned to me repaired correct the first time and nice and clean. More