Tasca Ford Berlin
Berlin, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Wonderful car buying experience! Easton took the time to listen to my needs, and find the car that best suited each of them. He earned my future business and that of my son's. Thank y Easton took the time to listen to my needs, and find the car that best suited each of them. He earned my future business and that of my son's. Thank you! Robert Magnano Sr More
Comfort and no pressure all around Definitely want to share our family's great experience with Tasca Ford. Not only did we buy the car we were looking for, we bought a second one from t Definitely want to share our family's great experience with Tasca Ford. Not only did we buy the car we were looking for, we bought a second one from them while we were searching. At our first drive by visit, Colin was incredibly personable and helpful in answering questions for us. Never was there a sense of pressure and we felt very comfortable. We submitted a request online and Courtney was very helpful in reaching out with information on cars we were interested in via the internet. When we arrived for an actual test drive, we were pointed to Robin who was absolutely fantastic. She made us feel incredibly comfortable in everything that she did and truly embodied the ideal of a consultative sales person. Colin was the reason we came back to the dealership; Robin was the reason we stayed and purchased two vehicles. She was super helpful in understanding the needs of our growing family and got us in a perfect set of vehicles. Additionally, Steve in the finance area was incredibly helpful and the most personable auto finance individual we've ever dealt with. If we could give Tasca more than 5 stars, we would. We will definitely recommend our friends and will definitely be back for service there. More
Excellent Salesman ! Mr Frayne was a very professional and personable salesperson. We have done business with other local Ford dealerships for many years , but the experie Mr Frayne was a very professional and personable salesperson. We have done business with other local Ford dealerships for many years , but the experience at the Tasca Ford in Berlin,Ct was certainly the best we ever had ! Thank you Colin for being the best at what you do !! ( You were right , love the Explorer ) ! More
huge help colin did everything there was to do to get me in the truck I wanted spent a lot of time with me and my wife overseeing everything and very hospital colin did everything there was to do to get me in the truck I wanted spent a lot of time with me and my wife overseeing everything and very hospital More
excellent service prompt and thorough service for my 2007 Shelby GT 500 Mark reviewed service indicated and costs.....shuttle service home and called and picked me u prompt and thorough service for my 2007 Shelby GT 500 Mark reviewed service indicated and costs.....shuttle service home and called and picked me up when service was complete More
Finding a good used Ford Focus We were looking for a gently used car to pull behind our RV, and found that a Ford Focus could be towed. We started our search with CarFax, which gave We were looking for a gently used car to pull behind our RV, and found that a Ford Focus could be towed. We started our search with CarFax, which gave us several options in CT. Tasca was our third stop. We were greeted as we entered the building and made comfortable as we waited for our sales person to meet us. Eric Paul Corteville was attentive to our needs and found the two cars we had seen on the CarFax site. He had them brought out so we could inspect them. We found that what we needed was a slightly different model, so Eric located one in their inventory -- however, it was being serviced. We made an appointment for the next day to see the Focus SE. It was waiting for us. In the meantime, we found a hatchback model in their inventory that we also wanted to see. It was in service, but Eric was able to have it brought out so we could compare the two cars. (We think it was his day off, but he came in for us.) We decided on the first car, and made arrangements to purchase. (we noted that there was no jack - they promised to supply one). We had been through the service area and found it to be very clean. The dealership is busy for a reason -- customer service. Our experience was nice and easy, and we found the perfect car for our needs. More
Great experience Had a great experience coming in and being helped right away. Answered all the questions I had and was very informative. Would recommend people to thi Had a great experience coming in and being helped right away. Answered all the questions I had and was very informative. Would recommend people to this place of great service. Had a great experience with Easton Lawson who knew all about the vehicle purchased. Great down to earth person who’s looking to help you any way! More
Quality service, Mark MacGregor Mark MacGregor Excellent customer service rep. Explains details of service performed pleasant to deal with. Service area and waiting room very clean. Mark MacGregor Excellent customer service rep. Explains details of service performed pleasant to deal with. Service area and waiting room very clean. Checkout very easy. Everyone seems knowledgeable and pleasant to work with More
Quick and smooth process Just bought a SUV from Adrian. He was quick and he made the whole process feel smooth. I would recommend using him. Has a huge amount of knowledge on Just bought a SUV from Adrian. He was quick and he made the whole process feel smooth. I would recommend using him. Has a huge amount of knowledge on the Ford and Lincoln line. More
Great Customer Service Neb Ajide is a great guy. He did his very best to make sure I felt comfortable with my decision to purchase a vehicle. He really went above and beyond Neb Ajide is a great guy. He did his very best to make sure I felt comfortable with my decision to purchase a vehicle. He really went above and beyond to ensure that I could trust him as my salesman. He isn't trying to make a quick buck - rather he genuinely wanted to sell me a great vehicle that matched my lifestyle. If I was rating this just off Neb, I would deliver a 5 star. He always stayed in contact with me and followed up in a timely manner. After purchasing the vehicle, my battery died at a Starbuck about 20 minutes away. Neb drove from the dealership to give me a jump. He put me in the front of the line for servicing and they took care of the problem, same day. On the down side, the battery did not pass inspection (I figured that replacement of the battery would have been a standard procedure when fully inspecting the car). I gave the dealership a three star due to the long sales process and unfortunate issues I saw along the way. In my circumstance, they were unwilling to negotiate when it came to price or even throwing in some free floor mats. I was offered a much better deal at a different dealership (apples to apples) but the alternative dealership didn't have the vehicle model I really wanted. I was also expecting to receive a bit more for my trade in and the warranty period doesn't even come close to what Toyota is offering. Finally, we experienced multiple issues along the way that forced me to be in the dealership for several days throughout the sales process. I did have the vehicle sent from the MA dealership, so perhaps this is common. With that being said, there was a lack of communication between the dealerships. I also want to thank Easton Lawson, Shannon Rockwell, and Daniel Pratt for all their help. More