Taylors Auto Max

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

My Review of Taylors Auto Max:
We worked mostly with Scott and Dave which was a good experience. I would say 99% of the people we talked with at the dealership were helpful. I was only irritated with one of the employees but he was going somewhat out of his way to help us.

I would buy from them again if they had what I wanted.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

My Review of Taylors Auto Max:
I AM SOOOOOOOOOOOO GEEKED!! Scott was so helpful and funny! He took car of me and hooked me up with the sexiest car on the planet!! Everyone was friendly and helpful, but Scott ROCKS!!
I purchased a 2005 Cadillac SRX. It was so clean you would know that it was 4 yrs old.
I'm so happy that I'm speechless!!
I'm bringing my son back so he can buy his first car from Scott!!

Thanks bunches,
Kimberly Williams

Oh, I forgot to mention that they even gave us PIZZA!! yeah, PIZZA. Now thats what you call customer service!!!

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Reason for Visit: Sales (Used)

I recommend this dealer: No

My Review of Taylors Auto Max:
The stupid car sales person treats you like shit if your a young person and they try to rip you off on your trade in.. If you have them find you a specific car it takes forever, they dont call you to let you know any thing about whats gong on with the car there suppost to be finding you and then you half to inspect the car to make shur it hasent been in a wreck , and that everything works rite.. They buy cars from auctions so be shur to check the carfax report..

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

My Review of Taylors Auto Max:
The service was great. Kevin Radovich stuck with me for about a year on finding the right vehicle for me. Everytime i would visit Taylor's Automax everyone one was always friendly. When i found the right vehicle for me and Kevin wasnt avalible Brian Parker stepped in to help me and treated me awesome until i was able to get in contact with kevin. Thank you.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

My Review of Taylors Auto Max:
Brian Parker did a great job for us. Called the day before coming down, told him our plan. Next day he had everything ready to go and we came home with a really nice pickup (love that Hemi). We have been Taylor customers in the past and will be in the future from the looks of this buy. Very happy so far, we will check out the service dept. but I expect them to just as professional as the rest of the gang. Great place to buy a car or truck.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

My Review of Taylors Auto Max:
we were recommended by a friend to come to tayors because they would give us more money for our trade in. we made it clear what we wanted and brian made it happen. he was a great help in getting us set up in our new family suv. my wife and i are very happy with our new car. thank you taylors for everything!

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

My Review of Taylors Auto Max:
I found the car that I wanted, and trust me I was very picky on what I wanted. Scott was very nice and helpful, answered all of my millions of questions and for us not being up there to look at the car ourselves, we felt that we were able to see every aspect of the car that was needed. The transportation service that brought the car down was great and the price was that was very good. We did run into some small minor problems with the out of state licensing but David worked well with us to help us figure out the problem and fix it.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

My Review of Taylors Auto Max:
Taylor's Auto Max was a great dealership to work with when buying my vehicle. I enjoyed working with this dealership to find a perfect car and because they were flexible and understanding. Everyone at this dealership is extremely helpful and still has been after I have purchased my vehicle.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

My Review of Taylors Auto Max:
On the 7th of May, my wife and I stopped at Taylor Auto Max, the representative named Brian Parker gave me an immediate welcome that came across as sincere, not contrived. I told him I was looking for a vehicle that was four doors and under 10,000 dollars. He showed us multiple vehicles that were in excellent condition and worthy of buying. I told him I would be back in couple of days to test drive the vehicle. He obliged, and didn’t try to push the sale; like most other dealerships.
A few days later, I returned to test drive the vehicle and end up buying a Chevrolet Cobalt from him that was well within my price range.
In my opinion, the actions by the dealer that contributed in my decision were:
*Advertised a good price and backed it up with action---honesty counts big in my book.
*Able to shape the outline on a possible deal. This was a "go/no go" point in my exploration of Taylor Auto Max.
*Presented a facility that is clean, well maintained. Important to car guys like me. Filthy dealership suggests sloppy shop for follow on work to new vehicle.
*Staff: this is a well managed business that looks out for its people. Any business that invests in people gets my attention as the good morale will spill over into matters that benefit me when I go down the road of vehicle ownership.

Thanks!

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

My Review of Taylors Auto Max:
For several weeks I did a lot of research on the Internet and in person at multiple dealerships looking for a new or lightly used pickup truck. After selecting several candidates, I started contacting dealers with offers. Even though I live 550 miles from Taylor's Automax, I was willing to go that far if the terms were right and they were honest and up-front with me.

I exchanged a couple of e-mails with Taylor's Earl Brewer, then called and talked with Scott DeBrae (Earl was off for several days). Scott was very friendly and very helpful. He focused on answering my questions completely and honestly, and didn't try any sales tactics, which, after 30 years of buying cars, I would have immediately recognized. I gave an offer, and, after a short negotiation process, we agreed on a price. I said I wanted to know the "out the door" price, with no fees or costs added later. There were none.

I rented a car one-way and travelled to Great Falls, Montana with my wife (which made the trip more pleasant), but I was determined to walk away from the deal and drive back home if anything at all was different from what we had agreed on in our conversations, or if the truck was different from what had been represented. Nothing was different. It was the best vehicle buying experience I have ever had. Thanks, Scott and Earl!

I'm sure the fact that I offered a fair price to begin with, rather than trying to somehow talk them in to a low-ball offer, helped. Dealers are entitled to make a reasonable profit for the services they provide. However, it's not unusual to find dealers that have a list of tactics they go through to try and increase their profit margin unreasonably, including in the business office "just doing the paperwork" after you think the deal is final. I got none of that from Scott or Earl. I would buy from them again in a heartbeat, and I highly recommend you check them out, even if you have to travel. They will even pick you up at the airport, if you want to fly.

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