Team Gillman Honda North

Fast, effiecient and friendly I went to their website and found it easy to navigate and use. I was able to pre-approve for financing as well as schedule a test drive for the next I went to their website and found it easy to navigate and use. I was able to pre-approve for financing as well as schedule a test drive for the next day. Ronn Steptoe called and emailed me to confirm my appointment, and to let me know that he would not be available. He instructed me to contact Lewis Byrd when I arrived, in order to do the test drive and continue with a purchase. The next day I was contacted by Irshad Hussain, who went over basic questions about financial information (amount of down payment, etc.) and to confirm the model and style of Civic I wanted to test drive. Later that evening when I arrived for the test drive, Lewis was prepared for me. He knew me by name and had the car ready to go. After the test drive, I told him I was ready to purchase, and he informed me that the car that I had test drove would be the car I would be taking home. He then spent the next 15 minutes or so going over features and pairing my phone up to the car. We filled the gas tank up and left the car in the area to be prepped for driving off the lot. Lewis and Irshad both had forms for me to fill out, and they were both knowledgeable and efficient in this part of the process. After signing the handful of forms, I waited perhaps 5 minutes before being brought back to Irshad's office. He explained all financial information in detail, and answered all questions with confidence. He assessed my use of the Civic I wished to purchase, and recommended a few additional add-ons. I at no time felt pressured by him, I felt that he knew his job well and what would naturally be beneficial to my purchase. Because of him I purchased gap insurance, and an extended electrical warranty. With that, we filled out the rest of the paperwork quickly, and I was put in contact with Lewis once again. He was prepared with the keys, and was ready for any and all questions I had. The experience was extremely fast, with just over 2 hours of time spent at the dealership - from test drive to drive off lot. I am perfectly satisfied with my purchase and the service at Honda of Spring. If (and when) I need another vehicle, they will be my first choice to speak with. I have recommended them to my family and friends. More

Great and very positive experiance This dealership has provided the most smooth car buying process i think i have ever experienced. i had a great sales guy named hart, who was not like This dealership has provided the most smooth car buying process i think i have ever experienced. i had a great sales guy named hart, who was not like most car sales man who try to say whatever they have to say to get a deal. Hart was great and did what he could to get us the best deal, he even watched my little one (who was getting very fussy) while my husband and I signed our paperwork. Neil Pratt was our finance director and he was just as equally great!! He got us the best deal possible and lowest interest rate i have ever had. He is very friendly and knowledgeable he explained all parts of the deal in full detail and did not hesitate to leave any small detail out. Overall great guys. I will defiantly be a repeat customer for my future cars. More

Super People a first-rate experience. ask for zia kiana for your sale. he will work hard to get your deal. our finance officer, neil pratt is an aussie, a u.s. vet a first-rate experience. ask for zia kiana for your sale. he will work hard to get your deal. our finance officer, neil pratt is an aussie, a u.s. veteran, and a very knowledgeable and super-friendly person. he explains everything honestly and clearly. we arrived and drove-off in our new car in about 3 hours. was never pressured. I'd recommend this dealership to anyone. More

Unbelievable Buying Experience I was very skeptical when asked by the Sales Manager Tu Doan to come out and visit their dealership to see if they could assist me in purchasing a veh I was very skeptical when asked by the Sales Manager Tu Doan to come out and visit their dealership to see if they could assist me in purchasing a vehicle. I have to admit, that I have ALWAYS hated my "Car Dealership" experiences! It always feels like it is me against them. But this experience was unbelievably different. From the moment I entered the dealership, I was greeted by courteous, smiling, willingly people who actually told me upfront what their role or job was at the dealership instead of keeping you guessing. I was assigned an associate, Greg Van Dine, who listened to my requirements, was patient with my questions and was honest in his assessment of my choices. The icing on the cake was a Finance Manager, Neil Pratt, who was not only knowledgeable, but courteous and forthcoming with explanations regarding financing. This was the most pleasant, buying experience ever. I will be a return customer and I AM recommending this dealership to everyone I know; truly excellent service and attention to detail. More

Super super super people!!!! After buying 15 cars at this dealership, you know this is a family minded business. They want to sell you a car, they want to service your car, they w After buying 15 cars at this dealership, you know this is a family minded business. They want to sell you a car, they want to service your car, they want to CARE and be a part your needs for life.. I will always do my business with Jason, Neil and people of Honda of Spring! More

Totally Shocked!!! Unfortunately I had and an accident not even 30 days after purchasing my vehicle which deemed it a total loss so I was not at all looking forward to Unfortunately I had and an accident not even 30 days after purchasing my vehicle which deemed it a total loss so I was not at all looking forward to getting back into the market of buying another one. Lewis and Neil reassured me that they would work with me, and they did just that!!! I am a repeat customer for life. More

Simply Amazing!! Nobody can beat the experience we've had in Honda of Spring. With 2 brand new cars we bought in less than 6 months, certainly their service and price Nobody can beat the experience we've had in Honda of Spring. With 2 brand new cars we bought in less than 6 months, certainly their service and price would tell it all. First we bought a Civic. With Tu Doan and Raymond Lopez as our sales consultant, such transaction was exceptional. Price was pretty good and the service they've provided was a total satisfaction to all of us. These guys are great assets of Honda of Spring. With such professionalism they've shown plus their friendliness, welcoming and accommodating personalities they provide made us felt Honda of Spring is our extended family. Neil Pratt who did our financing was beyond anybody's wish guy. "He is the Man" as what my son said. He did what he supposed to do and that is to provide ease and convenience for buyers on their payments. We're too afraid to purchase a car due to our low credit score but Mr. Neil pulled it all and made everything happened. With that being said, we made another transactions by purchasing an Accord few months after. Nobody can beat this dealership. We were there and we're a living witness. Braza More

Worked hard to get me a deal that works for me I had a hard time getting approved for this loan, but I needed to trade in my car (with negative equity) so I could cut ties with my ex-husband and so I had a hard time getting approved for this loan, but I needed to trade in my car (with negative equity) so I could cut ties with my ex-husband and so I'd have a stable car for my daughter. I needed it to be a monthly payment I could afford, and I needed it in my name only. Honda of Spring worked for 2 days to get me the deal that would meet all of that criteria and I now own a Honda Civic 2015. This is my first car I've purchased solo and my only brand new car. I'm so very thrilled with my experience and Asif was so helpful as were the finance people I worked with. Rob Marchand was really just the best. Thank you so much for my new car! More

Straight up honest It was a whim visit, but worked out very well. We were set on buying a Mazda but Zia was nowhere near as sleazy as the Mazda rep and even though sales It was a whim visit, but worked out very well. We were set on buying a Mazda but Zia was nowhere near as sleazy as the Mazda rep and even though sales rep should not effect your decision to buy a car, we felt more at ease to trust ours at Honda of Spring than anywhere else. More