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Team Gillman Honda North

Houston, TX

4.9
1,000 Reviews
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17350 North Freeway

Houston, TX

77090

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Showing 1,000 reviews

August 22, 2011

Both the regular and express Service teams have always taken care of me, but without question, Desiree has gone above and beyond for me, and this is the sole reason why my rating for Honda of Spring Custo More

by great1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desiree Abbott
August 07, 2011

Desiree is always professional, upbeat and attentive. The dealership is convienient. Clean. Waiting area well maintained and well suited for any customers. I would recommend Desiree and Honda of Spring to More

by Potsqually
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desiree Abbott
July 28, 2011

Desiree was very professional and even stuck around late to ensure my service was completed and I was able to get the vehilce on time. Many Thanks Demetri More

by dstroubakis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desire Abbott
Jul 29, 2011 -

Team Gillman Honda North responded

Thank you for your wonderful comments. I'm glad Desiree provided an excellent service experience for you. We appreciate your business; and look forward to seeing you again. Thank you, Barbara Burleigh Customer Service Manager Honda of Spring

July 21, 2011

The Honda dealer ship I visisted located off of HWY 45 & 1960 provided me with Great customer service. From the time I drove in the lot I only had to wait maybe about a minute or so. The staff was very fr More

by taronda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dont remember
Jul 30, 2011 -

Team Gillman Honda North responded

We would like to thank you very much for taking the time to let us know how we are doing. Your total satisfaction is our overall goal. Thank you for choosing Honda of Spring for your vehicle service needs. Barbara Burleigh Customer Service Manager Honda of Spring

July 20, 2011

Drew was awesome. He was very courteous and I was able to get my oil changed. My service experience on that day was great. Again, I only came in for an oil change. More

by aboylan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew
July 13, 2011

Being a young father of 3 I had always looked for the "best deal" when it came to auto service. The thing you don't get when going to those places is the technical expertise of your vehicle and usually More

by jlocc619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Willis
Aug 06, 2011 -

Team Gillman Honda North responded

Thank you very much for the positive feed back. We look forward to servicing your vehicle when the need arises and we will always continue to strive for excellence. We are happy to hear that Sarah provided you with exceptional service. Thank you, Barbara Burleigh Customer Service Manager Honda of Spring

July 08, 2011

I bought the Honda Accord a month ago,I make a mistake because I was bought the Honda Civic as first but to small for my family so I bring back the car to exchange for the Accord .Have to pay full sticker More

by Vinnynguyen917
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Milano(bad) and Hien Duong
Jul 21, 2011 -

Team Gillman Honda North responded

Mr. Nguyen: We have tried to reach you several times by phone in hopes of resolving your concerns. We strive for excellent customer service and your feedback is very important to us. Please call me at 832-601-4000. Thank you. Mike Capps - General Sales Manager, Honda of Spring

July 03, 2011

When I first got to the dealership no one came out to greet me/help me. NONE of the sales people greeted me inside or were friendly. I asked if by chance Richard Sapp was there. I was told that he was. H More

by TxCudlr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Richard Sapp, Neal, Neil Pratt
Aug 06, 2011 -

Team Gillman Honda North responded

Thank you very much for taking the time to submit a review of your experience at our dealership. Richard and Neil would like to thank you for your positive comments and were happy to hear that you were completely satisfied with the outcome of your purchase. We look forward to seeing you again and should you have any questions or concerns, please feel free to contact us. Thank you, Barbara Burleigh Customer Service Manager Honda of Spring

June 26, 2011

For the most part I dealt with Richard Sapp.Richard worked very hard to enable me to get into the vehicle I was most interested in at a reasonable price.He was extremely courteous,respectful and pat More

by tonycee13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : richard sapp,neil, Neil Pratt
Aug 06, 2011 -

Team Gillman Honda North responded

Tony, thank you very much for choosing us to to get you into the vehicle that you selected. We are pleased that you had a great experience. We work very hard to make sure that our customers are treated like family and are completely happy with the overall service. Thank you again for taking the time to write this review. Thank you, Barbara Burleigh Customer Service Manager Honda of Spring

June 14, 2011

I gave Sarah the top rating because from the time I arrived, she was very friendly and seemed interested. She explained all the work that would be performed and what portions were covered under the wa More

by tlhowar
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sarah Willis
Aug 06, 2011 -

Team Gillman Honda North responded

Thank you for taking to time to submit this review. We are happy to hear that your encounter with Sarah was outstanding. Our goal is to provide excellent customer service and it appears that Sarah did just that. We sincerely appreciate your business and look forward to servicing your vehicle in the future should the need arise. Thank you, Barbara Burleigh Customer Service Manager Honda of Spring

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