Team Gillman Honda North - Service Center

Worst service department ever I wouldn't buy it from Honda of Spring. I bought a car there and regret every moment of it. Neil the finance manager lied to us and told us if we bou I wouldn't buy it from Honda of Spring. I bought a car there and regret every moment of it. Neil the finance manager lied to us and told us if we bought all their service plans we would be able to get loaners when ever needed. Had to go in for service and on the phone they said it would take less than 2 hours and I could take the shuttle and I told them I lived in Montgomery and they said it's fine. Got there and they said it would take a lot longer and the shuttle won't take me because it's too far so I'm stuck at the dealership. This place is a bunch of liars. Never buy a car from them. On top of that, their employee started cursing at me and then acted like nothing happened and got into my face like he was going to try and fight me. Then to make things worse, I get my car back with grease stains and a scratch in the door. More

Superior Express Service I purchased a used car from a competitor and today realized they did not perform a service before selling the car to me. And yet a different dealersh I purchased a used car from a competitor and today realized they did not perform a service before selling the car to me. And yet a different dealership who promised a complimentary oil change, did not come through, This is the dealership that I will be coming to for service from now on. All the worn parts on my car were professional discussed with me after the oil change. Instead of waiting, I decided to take the advice of Joe. His professionalism, concern, and honesty was welcomed. I can now see why my brother and his family have used this dealership all their lives. My next car will be purchased from this excellent dealership. Being in customer service myself, it is always a treat to discover honesty. One cannot be honest to others until they are honest with themselves! Thank you, Joe, for helping me today! Sincerely, William Keim A New Loyal Customer More

Battery Replacement I had been having trouble with the battery on my 2013 Civic. I had to jump start it last week after the car sat idle of r a few months. I have been I had been having trouble with the battery on my 2013 Civic. I had to jump start it last week after the car sat idle of r a few months. I have been driving it regularly for the last week, but it would never take a full charge. It always started, but turned over slowly. I stopped to get gas this morning and could not re-start. Luckily another customer at the gas station gave me a jump start and I proceeded directly to Spring Honda. They took me right away and had the battery replaced in about 30 minutes. More

Waste of my money My Honda Civic had flood damage.The independent business who performed flood repair did not know how to fix electrical,electronics,sensor issues.so I My Honda Civic had flood damage.The independent business who performed flood repair did not know how to fix electrical,electronics,sensor issues.so I went to the PROS to fix the remaining.Engine,SKID,Airbag, TPMS lights keep staying on.The parts replaced were SRS unit,HFT unit,Evap canister,Vent Valve,Sensor.The existing TPMS module was reprogrammed.The lights are still on.I was told to replace ECM&Fuse box but I did not agree.Next day I was told that ECM&Fuse box does not need replacement but VSA module does.I had already spent $2495 here so I did not dare for further repairs.They were not sure in the fist place what parts need replacement;then I was told that flood damage autos are not guaranteed anything even those with their new parts.I agreed but just fix those lights first then let worry about guarantees.If they knew they can not fix or guarantee anything then why started the job. Even if once the job was accepted why not try to fix it.If diagnostics were not perfect then I should have been told and I should not have gone for any repair at all. More