Overall satisfaction was excellent. I was impressed with how the team worked together to ensure I was well taken care of. When I arrived to seal the deal, my salesperson wasn't there as of yet and had already prepared another team member to take care of me. By the time they arrived, I was nearly completed. It amazed my the speed and the teamwork that I saw. Never had I received a car with such ease and while I needed to get a towing package that was agreed to, it was a painless event dropping the car off and getting a loaner. So far, I am really pleased!
I went to the dealership not expecting to purchase a new vehicle, but only to see if my trade-in was worth any money. Turns out it was! So I test drove two vehicle in which I chose to purchase. Before deciding on my purchase, I was allowed to take the car over night while the financial department worked on my numbers. I was up front with what I expected and what goal financially I wanted to pay. Although, I didn't get exactly what I wanted. The team worked over time to ensure it was priced to the best of their ability.
Like I said I dealt with Brian and he made the experience the best I had. I would recommend him to my friends to go him because he impressed me that much. I never had anyone take there time with me and go over things.