Team Hyundai
Lexington Park, MD
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308 Reviews of Team Hyundai
Team Hyundai staff and John Peed, Thank you one and Team Hyundai staff and John Peed, Thank you one and all for a very nice experience in purchasing our new vehicles, the Toyota Hylander and Hyundai Team Hyundai staff and John Peed, Thank you one and all for a very nice experience in purchasing our new vehicles, the Toyota Hylander and Hyundai Tucson. As always when we do business with you all it is a pleasant experience and you are always so accommodating throughout the buying experience. We will definitely recommend your company to our friends and neighbors. Have a great summer. John and Kay Christman More
We stopped by Toyota with the intention of test driving a RAV4. We were meet by Ernie Baud. Although busy with other customers he was able to bring around a RAV4 for us to test drive. When we returned to the RAV4. We were meet by Ernie Baud. Although busy with other customers he was able to bring around a RAV4 for us to test drive. When we returned to the dealership we were unable to locate Ernie. After standing around the parking lot for 10 minutes we went into the showroom and stood at the front desk for another 5 minutes waiting for Ernie. We ended up speaking to another employee who told us Ernie was with another customer doing paperwork on a car sale. I was a little put off by the fact that Ernie engaged us when he was currently working with another customer and unable to assist us. At this point we decided to head over to Hyundai. One of the Toyota employees was nice enough to give us a ride to Hyundai and asked Nathan Martin if he could assist us, From the outset Nate was very professional and extremely friendly. His knowledge of the Hyundai fleet was extensive and he was able to answer all of questions. Generally I loath the car buying experience. However in this instance I found working with team Hyundai to be enjoyable. The entire team we worked with at Hyundai went above and beyond with their time and patience during our car buying experience. I will absolutely recommend Hyundai and specifically Nathan Martin to friends and family. Customer service is becoming a lost art. Nathan Martin should be commended for his efforts. More
I really enjoyed my experience with Nathan. He was very informative and supportive in every decision that was made. He knew the product in and out and provided me detailed information about my purchased ve informative and supportive in every decision that was made. He knew the product in and out and provided me detailed information about my purchased vehicle. I love my new car! More
This location and the people that work there have drastically changed my opinion of car salespeople. Normally, I hate the process of buying a new car. Normally, the sales force tries to SELL me a c drastically changed my opinion of car salespeople. Normally, I hate the process of buying a new car. Normally, the sales force tries to SELL me a car. What I really want is to BUY a car, the car that I want and not the car the salesman wants to sell me. With Team Hyundai of Lexington Park, it was totally different. I was met at the door by a representative that introduced himself to me and asked what I was looking for today. Although my guard was already up (he was a salesman after all!), he seemed reasonable and wanted to help me. I asked to see a few cars and the dealership was stocked with a nice representative sampling of the car models Hyundai offers. I looked at a few and did a test drive of an Elantra manual transmission. They didn't take my old car keys away from me to "appraise it". Instead, I was told to take it for a ride and there wasn't any hurry. Give it a good ride to see if I liked it. My satisfaction was important to them. How crazy is that? Turns out that I didn't like that particular car for a few reasons, but I liked the way the Elantra felt. In fact, I liked it so much I decided to buy one! I found another with automatic transmission that was really to my liking. I got a price for the car that I thought reasonable, I asked them to accept my old car in trade and only then did they need the keys. I didn’t feel like a “hostage” at any time while I was there. I was given a good rate for the loan and I was able to walk out with a new car and my blood pressure normal and feeling good about the experience. Although I was told about extended warranties, I was in no way pressured to buy it or anything else they offered. I’ll have to add that the salesman went over all the extras in the car. In particular pointed out how the Bluelink worked (I think that was the name for the OnStar type of thing), he setup my cell phone for Bluetooth connectivity to the car, and gave me a free oil change. I’ve told others of my experience and they had already heard good word of mouth about this dealer and also Hyundai. It just shows that word of good experiences spread as well as bad experiences. Jim Arnold More
Nate did a great job of finding the vehicle I wanted and getting it transferred from another dealer in time to meet my needs. He did that without even making me put down a deposit. Everyone in the dealershi getting it transferred from another dealer in time to meet my needs. He did that without even making me put down a deposit. Everyone in the dealership was professional and friendly and they made my transaction pretty painless. More
After checking with several dealerships on line, I talked to my neighbor, Robbie Anderson about possibly buying a pre-owner vehicle. He told me they had several, but that he could get me a new vehicle for a to my neighbor, Robbie Anderson about possibly buying a pre-owner vehicle. He told me they had several, but that he could get me a new vehicle for a little more, with rebates, etc. I drove to the dealership and test drove a new Hyundai Sonata, and liked the way it handled, and the many features that came as standard, and decided to buy a new vehicle. I am pleased with my purchase, and found Robbie and the sales team to be friendly, efficient and easy to deal with. I am happy I made the decision to deal with the dealership, and will recommend them to friends in the future. Mike kovach More
Our service technician, Jerry Brauner (spelling) was the primary reason we purchased our new 2013 Santa Fe Sport here, as he provides for our 09 Hyundai SF needs. He straightened out some prior issues we h primary reason we purchased our new 2013 Santa Fe Sport here, as he provides for our 09 Hyundai SF needs. He straightened out some prior issues we had encountered awhile back and we were thus comfortable enough with his technical ability, professionalism and courteous demeanor to give Team Hyundai the additional opportunity to excel in selling us the new one. And our salesman, Brian Rhodes, did a fantastic job for us! He knew the vehicle well, and professionally worked to earn our business, never demonstrating a pushy or obnoxious demeanor. I will recommend Brian and Jerry and Team Hyundai, in general, to anyone interested in a new vehicle purchase or outstanding service to a current one. More
A very professional and pleasant experience. No sales pressure. Service about a week later was to program a second FOB. It was fast and complete. And the coffee and donuts were great because I didn't hav pressure. Service about a week later was to program a second FOB. It was fast and complete. And the coffee and donuts were great because I didn't have time for coffee and breakfast that morning. More
Nate and the team performed extremely professional, the experience was a pleasure and would recommend this dealership to my friends. The service that was performed met standards and both the parts and ser experience was a pleasure and would recommend this dealership to my friends. The service that was performed met standards and both the parts and service were professional and performed without any incidents. Keep of the good work and see you when my first maintence action is required. More
I visited Team Hyundai in Lexington Park to purchase a new Hyundai Elantra. Richard Bailey was my sales person and he was terrific. He was friendly, not pushy, and worked with me every step of the way. new Hyundai Elantra. Richard Bailey was my sales person and he was terrific. He was friendly, not pushy, and worked with me every step of the way. Richard and I worked with Shane Taylor and Josh Wilson to seal the deal. I must say that my experience with eveyone at Team Hyundai Lexington Park was one of the best car buying experiences I had. I would recommend this dealership to anyone looking for a new or pre-owned Hyndai or Toyota. More