We bought a pre-owned 2012 minivan (chrysler Town and Country) 2 weeks ago to Lawrence. There was a lot of choice in the parking lot and the car we selected had been completely serviced, including new tires and brakes. The premises are clean, welcoming, and we have been welcomed with courtesy and profesionalism by the whole team.
The Sales person, Brian Jackson, has been profesional and courteous, listening first, providing valuable support and guidance. Brian dedicated a lot of time to make sure we were investing our money in the right deal for us, without pushing too much, in a friendly atmosphere.
The Financing Manager has been great, finding us the best possible credit deal in spit of our limited credit history in the US. Lawrence did all the paperwork and it was easy and fast.
Now, even better is the after sales service. When we took the car we noticed a need to do a small wheel alignment and change the windshield which had a spot. This was not reported in the sales inspection but the director, Dale Di Donato, agreed to take them in charge to make sure we were fully happy about our transaction. We booked an appointment for the corrections, everything was fixed in a timely manner at no cost for us.
With my wife we went through several car dealers in our life, but we have been amazed by the outstanding customer dedication of Lawrence. We will buy and get our next cars from there as long as we will be in Princeton area.
I Recommend This Dealer:
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