Ted Russell Ford-Lincoln Parkside

Haggle Free Buying with Excellent Customer Service Lisa Myers went above and beyond to sell us our new car. I wasn't sure what I wanted and she made sure we knew all of our options before we made our Lisa Myers went above and beyond to sell us our new car. I wasn't sure what I wanted and she made sure we knew all of our options before we made our purchase. I am very picky and indecisive but she was patient and went well above and beyond our expectations to satisfy our needs. The process was stress free without any pressure to buy or the persistent pushiness that we experienced at other dealerships. After finding our car, Shane Bolden made the financing process quick and easy to understand. We will never shop anywhere else! More

Always a great experience!! My family and I have bought 4 cars from Lisa Myers and will always continue to do so. Always a great experience when dealing with her and her team. If My family and I have bought 4 cars from Lisa Myers and will always continue to do so. Always a great experience when dealing with her and her team. If you are in the market, new or used, I recommend Ted Russell Ford Parkside and Lisa Myers. More

Great Customer Service Excellent customer service. Everyone we dealt with was very friendly and helpful A very enjoyable experience. Love our new Ford Fusion. Looking forwa Excellent customer service. Everyone we dealt with was very friendly and helpful A very enjoyable experience. Love our new Ford Fusion. Looking forward to my next car purchase. Lisa Myers was extremely helpful and a pleasure to work with. Will be sure to send people her way. More

Best car buying experience Salesperson Lisa Myers made the car buying process an enjoyable one instead of a stressful one. She is very knowledgeable, friendly and will make sure Salesperson Lisa Myers made the car buying process an enjoyable one instead of a stressful one. She is very knowledgeable, friendly and will make sure you leave there happy! More

Buying from Ted Russell, my opinion! This was my second experience buying from Ted Russell Ford Lincoln Parkside and could not ask for a more pleasant atmosphere for buying a new car, th This was my second experience buying from Ted Russell Ford Lincoln Parkside and could not ask for a more pleasant atmosphere for buying a new car, that, coming from me, is astounding. Normally, when I leave a car dealership, I feel as if I need to go home and shower to get rid of my "Buyers Remorse" such as it is. This time my sales rep, Dale Dillman, my trainer ( we both needed instruction) Mike Howard, and even our finance man Darryl Ruble Were so friendly and professional. It was just a pleasant experience all the way through.(even tho we are back up to our ears in debt again, but that's the way of the world nowadays I guess). Anyway, we will be back with our new Escape for service as much as possible, Thank you, Robert Hopson More

Great Dealer. Even better Salesman. I had a great experience buying my new Ford Fusion at Ted Russell Parkside because my salesman Tyler Smith exceeded every expectation I had. I went in I had a great experience buying my new Ford Fusion at Ted Russell Parkside because my salesman Tyler Smith exceeded every expectation I had. I went in expecting the typical car salesman, but instead got someone that was actually looking out for MY best interest and not just trying to make a buck off of me. He made sure that I found exactly what I was looking for, even if that meant going to another dealership to get it. He got me an amazing deal and I felt like he was one my side against the manager. I would completely recommend this dealership and when you come in make sure to ask for Tyler. More

I have had 2 horrible experiences with Ted Russel Ford. The first was a few years ago, when I went in and there were traveling bankers at the Kingston Pike location that were scamming people. The 2nd expe The first was a few years ago, when I went in and there were traveling bankers at the Kingston Pike location that were scamming people. The 2nd experience was just yesterday at the parkside location. I took my 2012 jeep in that is in excellent condition with a payoff of 11K and tried negotiating a trade on a 2013 Ford Escape leftover from last year. The sticker price on the Escape was 28k, but there was a sign at the entrance saying you get $5,000 off. That alone brings the price of the vehicle down to 23k. I asked the sales person up front if I would get $5k of the sticker price for the particular one I was looking at and he told me repeatedly that I would. During negotiations, the story completely changed. With my trade, they still wanted me to finance 25k and that was before taxes. They wouldn't budge so I walked out. The sales guy chased me into the parking lot still trying to make a deal with me by putting me in another vehicle. He was standing at my driver side window still trying to talk to me as I was pulling out of my parking spot to leave. I will take my business to someone who will not try to screw me over. More

I went to Ted Russell and was interested in purchasing 2012 Hyundai Accent GLS. I called them that night and confirmed that I would purchase the car with a sales representative. The next day, I drove to K 2012 Hyundai Accent GLS. I called them that night and confirmed that I would purchase the car with a sales representative. The next day, I drove to Knoxville to complete the purchase and they told me they had sold the car. They left me waiting in their lobby for 10 minutes and finally told me. They didn't call me to let me know before I wasted my time driving 30 minutes there. It was the most unprofessional car lot I've been to. More

Danny Mathis was great about finding me a car I wanted and could afford. Mike Howard has been so helpful about showing me all the new features on a 2014. His follow-up has been excellent. Both were great and could afford. Mike Howard has been so helpful about showing me all the new features on a 2014. His follow-up has been excellent. Both were great about working with my schedule when I wanted to pick up the car. This has been an excellent car buying experience. My son had a great experience here and he took me back there. I'm glad he did. I would recommend this dealership to anyone. I love my new car. More