Teddy Volkswagen

Terrible Car Buying Experience! If I can give this dealership no stars, I would. I went this past weekend to car shop and had the worst experience ever! I was working with a salesman If I can give this dealership no stars, I would. I went this past weekend to car shop and had the worst experience ever! I was working with a salesman named, Luis who was not helpful and very rude. I obviously did my research prior to coming in and my family has bought over 4 VW's in the past 10 years. After sitting down with him, he was not helpful in helping us create a leasing package and expected us to tell him what package we want- you are the expert here! Current VW offerings were: $1,000 Loyality Bonus, $1,000 Leasing Bonus, $1,000 November bonus. Plus, 0 down, 0 first month, sign + drive event. Luis only let me know of a $500 loyality bonus for my previous VW. NO OTHER SAVINGS! Which they lied on the milage on the car and insisted that I needed to trade it in. Which ended up not being the case at the other dealership. When I told him how much I wanted to pay monthly, he was able to "meet me half way" but failed to mention that he increased the downpayment in order to "meet me halfway". That's not meeting me halfway in the slightest! He also was getting upset because he insisted that the car I wanted warranted those numbers and I should change my expectations. I got up and left because I knew I was being bamboozled. As we were walking out of the dealership, another salesman flagged us down and insisted he could do better. We wanted nothing to do with that dealership because of the dishonesty and horrible experience. Long story short, I was able to go to a VW dealer in Nyack who got me the car I wanted and at the price point I wanted. He was informative and made my first car leasing experience a breeze! Teddy, you should really take a look at these comments because it's clear that there is something wrong. More

Teddy Volkswagen Provides Excellent Customer Service Each time I have come to Teddy Volkswagen I have received excellent customer service. Rishi Soogrim always works with me and explains everything, beca Each time I have come to Teddy Volkswagen I have received excellent customer service. Rishi Soogrim always works with me and explains everything, because I am a money conscious individual and some times the pricing for service can be a bit high, but he takes the time to explain why something may be a little more at Teddy's Volkswagen, because I am receiving authentic Volkswagen parts and service. Keep up the good work!:-) More

Great Customer Service Thank you teddy for always doing a great job when I want to get a new car. I'm always greatful for the love I get from this dealership Thank you teddy for always doing a great job when I want to get a new car. I'm always greatful for the love I get from this dealership More

Ecellent customer service Got the best deal you possibly can get on a jetta Teddy dealership made a deal so good i feel like i got the car for free Got the best deal you possibly can get on a jetta Teddy dealership made a deal so good i feel like i got the car for free More

Great job Jorge always looks out for me when it's time for me to get into a new lease as long as I'm buying cars I will be buying from teddy Jorge always looks out for me when it's time for me to get into a new lease as long as I'm buying cars I will be buying from teddy More

The best My new Passat is a beast in the streets. My parents were truly satisfied with the customer service at Vw. Everyone at my college is in love with my ca My new Passat is a beast in the streets. My parents were truly satisfied with the customer service at Vw. Everyone at my college is in love with my car More

Great deal great price I couldnt belive the deal i got for a new tiguan i shopped around and that price was the best i found in the bronx I couldnt belive the deal i got for a new tiguan i shopped around and that price was the best i found in the bronx More

Always a pleasure When into Vw to exchange my 2014 GTI to a 2016 Trim. Jorge always looks out for me when it's time to do business thank you I always leave happy. When into Vw to exchange my 2014 GTI to a 2016 Trim. Jorge always looks out for me when it's time to do business thank you I always leave happy. More

Henry Collins Mr. Henry Collins is excellent! He explained the transition from leasing to buying my Beetle convertible. Everything was clear and precise. He is p Mr. Henry Collins is excellent! He explained the transition from leasing to buying my Beetle convertible. Everything was clear and precise. He is personable and easy to talk to. I would highly recommend him to my friends without hesitation. Love the guy! Donna B More

Thanks Keith Purchased a brand new Tiguan Keith was my sales man he was the man walked me through everything . Cool guys down at vw salesman Jorge is a funny guy Purchased a brand new Tiguan Keith was my sales man he was the man walked me through everything . Cool guys down at vw salesman Jorge is a funny guy More