Terry Labonte Chevrolet
Greensboro, NC
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Arrived early but was able to be taken in and have oil changed and tires rotated early. The technician was great with complimentary vehicle inspection that was videotaped and texted to me, also suggesting changed and tires rotated early. The technician was great with complimentary vehicle inspection that was videotaped and texted to me, also suggesting manufacturer's service recommendations with option to get them done now or postpone. More
Awesome experience from initial contact to driving away everyone was top notch, they continue to provide great communications after my purchase. everyone was top notch, they continue to provide great communications after my purchase. More
Essence quickly identified my issue and gave me options. As it turns out, the sensor was able to be reset so I didn’t incur any costs to replace it. As it turns out, the sensor was able to be reset so I didn’t incur any costs to replace it. More
I had the worst customer service ever. I think the employee was having a bad day and taking it out on me. But don't worry I will never be back there again. Deleting and blocking your conta I think the employee was having a bad day and taking it out on me. But don't worry I will never be back there again. Deleting and blocking your contact now. More
This was my first time to get my vehicle serviced since my purchase. The appointment was easy to schedule and a follow up notification was much appreciated. Upon on arrival for my appointment I was direc my purchase. The appointment was easy to schedule and a follow up notification was much appreciated. Upon on arrival for my appointment I was directed to Ashlie Bourn who went over everything that was to be done. We were concerned about buying a Mercedes from a non Mercedes dealership (it still has two years of Mercedes warranty) but Ashlie relived that fear. Ashlie was great to work with and we look forward to her being our primary contact for future maintenance requirements. Our initial contact with Terry LaBonte Chevrolet was with Mike Weidner who sold use our 2023 Mercedes GLE 350. Great to deal with!! More
The experience with the staff was top tier! Everyone who I worked with was friendly, attentive, and made the process so easy. They went above and beyond for me! Everyone who I worked with was friendly, attentive, and made the process so easy. They went above and beyond for me! More
Exceptional customer service by the whole team, especially Lisa Thomas, our salesperson. Very friendly, fast and helpful in finding the right vehicle for us! . especially Lisa Thomas, our salesperson. Very friendly, fast and helpful in finding the right vehicle for us! . More

