Texan Hyundai

Had my car serviced at this location three times. My engine light keeps turning on and they cant seem to find the main reason why but keep charging me for other services that they "think" is the issue engine light keeps turning on and they cant seem to find the main reason why but keep charging me for other services that they "think" is the issue I have reached out twice and left messages for the service manager to call me and its been over two weeks and he still has not reached out to me. More

Mal servicio, los vendedores no tienen profesionalismo, son groceros, mentirosos, desonestos y no tratan de ayudarte Ellos hacen por el dealer no por el cliente. Y el manager es peor no soluciona ningun son groceros, mentirosos, desonestos y no tratan de ayudarte Ellos hacen por el dealer no por el cliente. Y el manager es peor no soluciona ningun problema al contrario se esconde cuando tiene que dar la cara y tratar de ayudar a solucionar More

When vehicle was purchased I was advised that the first oil change was complimentary. My wife, unknowingly paid for the oil change although I had notated that’s it was the complimentary first oil change on oil change was complimentary. My wife, unknowingly paid for the oil change although I had notated that’s it was the complimentary first oil change on the reservation. When this was brought to the dealerships attention they advised that they were unable to process a refund. Additionally they advised that the oil change interval was different than what the manual says. 7500 miles per the manual and 3750 per the dealership. There no way in this day and age you can’t process a refund. More

Service depatment is great, sales above average We have used Texan's service department for 3 different vehicles. Mike has always taken great care of us and our vehicles. He is professional, carin We have used Texan's service department for 3 different vehicles. Mike has always taken great care of us and our vehicles. He is professional, caring , and honest. He's the reason we bought cars for ourselves and our daughter. More

Fast and painless Took the Veloster in for a leaking tail light. The part was ordered, arrived with a quickness, and was installed in less than thirty minutes. No fuss, Took the Veloster in for a leaking tail light. The part was ordered, arrived with a quickness, and was installed in less than thirty minutes. No fuss, no muss. Thank you! More

Last maintenance Customer service is always exceptional from the front service desk. Thank you to the younger front desk gentleman (sorry I forgot his name). Sales cou Customer service is always exceptional from the front service desk. Thank you to the younger front desk gentleman (sorry I forgot his name). Sales could use a little more work. I saw one if the saleman's clumsily fix/ tuck in his shirt into his pants when exiting the men's room. Kinda gross. More

Noise in the rear end Well the thing you would hate most is noise in the rear end, but it happens. I had to take my Santa Fe in to have the thumping noise in the rear end c Well the thing you would hate most is noise in the rear end, but it happens. I had to take my Santa Fe in to have the thumping noise in the rear end checked and talked to Don when I came in and told him what I was hearing and how hard it was to get it to make the noise for someone who was not the regular driver to hear. He told me that if I didn't mind he would take it to lunch and drive over to the place it was easiest to hear [new smooth asphalt on Ave H ] and see what I was talking about so he and Steve went out and drove it and sure enough they heard what I was talking about. Come to find out the rear end was out of alignment and had cupped the tires a little, so after an alignment i'm back on the road and noise is gone except a small amount that is caused by the cupping but getting better and is a whole lot better than before. Thanks Guys !! More

Genesis 55k service Always quick easy service at this dealership compared to the Houston dealerships. Even with the freeway construction making it a little more difficult Always quick easy service at this dealership compared to the Houston dealerships. Even with the freeway construction making it a little more difficult, it’s worth the drive. More of a small town / family environment compared to the Houston dealerships. More

Great customer service and also on time for all appointments. Mike from the service department also greets you with a smile. Enjoy his care and knowledge and also on time for all appointments. Mike from the service department also greets you with a smile. Enjoy his care and knowledge More