Read Reviews Texas Motors Ford

Texas Motors Ford

Texas Motors Ford

300 W Loop 820 South
White Settlement, Texas 76108


Sales: (817) 935-7000
Service: (800) 451-1297
Parts: (800) 451-1297

Texas Motors Ford
Manufacturer: Ford

Write a ReviewWrite a Review

  • Customer Service:

    4.8
  • Quality of Work:

    4.8
  • Friendliness:

    4.8
  • Overall Experience:

    4.8
  • Pricing:

    4.7

24-Month Rating

based on 87 reviews

4.8

4.8 out of 5

88 lifetime reviews

Texas Motors Ford

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Certified: Texas Motors Ford

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Texas Motors Ford has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Texas Motors Ford

Welcome to Texas Motors! Located in White Settlement, TX, Texas Motors is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Texas Motors a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 800-519-9021 for your No-Obligation Internet Price Quote from our Internet Department.

Our Location

Sales/Showroom

Monday: 8:30 AM - 9:00 PM

Tuesday: 8:30 PM - 9:00 PM

Wednesday: 8:30 AM - 9:00 PM

Thursday: 8:30 AM - 9:00 PM

Friday: 8:30 AM - 9:00 PM

Saturday: 8:30 AM - 8:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 7:00 AM - 3:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 7:00 AM - 3:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Free WiFi
Rental Car Service Onsite Television
Shuttle Service Free Drinks
Drive-In Service Free Coffee
Children's Play Room Vending Machines
Customer Lounge Area Parts Store
Cable TV Pet Friendly

michaelgerlach49
6/17/2013 11:04:12 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike  MorganMike Morgan
Jason PalmatierJason Palmatier
Terry PritchardTerry Pritchard
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Texas Motors Ford:

I have always been treated with respect and friendliness with everyone I have come into contact with. I have had all of my vehicles serviced at Texas Motors. In fact, Texas Motors has performed all service on all the vehicles my family has owned. Prices are fair and they are pretty accurate with wait time for service. They also offer drop off and pick up service for you if you do not have time to wait.

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Response From: Texas Motors Ford
Added: 6/18/2013 2:38:22 PM

Thank you so much for sharing you recommendation online. We are so happy to hear that we have such loyal customers like you! Glad you have had such good experiences with our service department!

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p47flyer
6/14/2013 10:41:52 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brian BertschyBrian Bertschy
Will  PerryWill Perry
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Texas Motors Ford:

Steve met me as soon as I arrived and made me feel comfortable that I had someone to work with that would make my purchase experience a good one. I found him to be intelligent and accommodating to my needs. He and Brian invested a lot of time to help me with a purchase I would be comfortable with not only in the selection of a vehicle but with a price I could live with.

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Response From: Texas Motors Ford
Added: 6/16/2013 7:16:56 PM

We are glad you had a great experience working with Steve and Brian on the purchase of your new vehicle. They pride themselves on professionalism and are assets to our team. We look forward to assisting you in the future with all your sales and service needs!

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tmccay
6/10/2013 10:57:39 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Darrin ClineDarrin Cline
Dan HallDan Hall
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Texas Motors Ford:

The experience was the most pleasant truck buying experience I have had; great people! The look after my needs and made the deal work for me.

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Response From: Texas Motors Ford
Added: 6/11/2013 8:42:03 AM

We thank you for choosing our dealership for your purchase. We are glad you had a good experience with our team! Looking forward to seeing you in the future!

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Chevyt1993
5/25/2013 12:17:13 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brandon  BallBrandon Ball
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Texas Motors Ford:

Great experience at Texas Motors Ford thanks to Brandon Ball, he made this a great experience, Brandon Is very personable, fun and really in tune with what the customer's needs and wants are. I really did have a good time Buying my new vehicle, well it is new to me, it is actually pre owned. Thanks Chris McCollum

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Response From: Texas Motors Ford
Added: 6/7/2013 11:12:06 AM

Chris, thank you for sharing your review of Texas Motors online. Brandon is a great guy and a great asset to our team; we are so happy to hear that he made your purchase fun and easy! Congrats on the new (used) car! :)

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sorrowep
5/25/2013 12:06:58 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jamie HeilandJamie Heiland
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Texas Motors Ford:

Absolutely the best Service Manager Ever! Honest and upfront even when the cost is going to be a little high to make the repair. Jamie is one of the best people at Texas Motors I have ever worked with.

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Response From: Texas Motors Ford
Added: 6/7/2013 11:10:54 AM

Jamie is a great asset to the Texas Motors service team, and we are so glad he made your vehicle service as painless as possible. Come back and see us whenever you're in the market for a new vehicle!

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22laura
5/7/2013 12:03:46 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brandon  BallBrandon Ball
Darrin ClineDarrin Cline
Curtis PriddyCurtis Priddy
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Texas Motors Ford:

From the moment that we stepped on to the lot we were greeted warmly by Darrin. When we told him that we were to see
Brandon from internet sales he showed us to Brandon's office and told us if we needed anything further then to let him know.
Brandon proceeded to show us what we were looking for based on our internet search. We found the perfect match, and
proceeded to speak to Curtis. Curtis facilitated the financing and in no time at all we were signing the papers for our new car.
While we were in Finance, Brandon made sure the car was ready and in pristine condition for us to drive off the lot.
On our way out Darrin stopped by to congratulate us on our purchase and wish us good luck.
I would highly recommend this dealership, the employees are very friendly and sincere in their willingness to get you into the
vehicle that you want.

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Response From: Texas Motors Ford
Added: 6/7/2013 11:09:50 AM

Thank you so much for sharing your experience online. Brandon, Darrin and Curtis are all great assets to our team, and really care about their customers. Look forward to seeing you in the future!

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rrebert
4/16/2013 2:21:17 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Lynn SelfLynn Self
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Texas Motors Ford:

Had a great experience. Everyone was nice and helpful. All who were involved were great! Went home with vehicle that same night. Thanks Texas Motors Ford!

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Response From: Texas Motors Ford
Added: 6/7/2013 11:08:00 AM

Thank you for sharing your review online! Come back and see us! :)

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Marleymes
4/8/2013 11:39:47 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brian BertschyBrian Bertschy
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Texas Motors Ford:

Best ford dealership I have ever done business with! Stephen M. And Brian B. we're very helpful and worked great magic to get the numbers where I needed them to be. Had no reason to trade my f-150 n but after driving the new 6.7L diesel and hanging out with these guys for a min I decided to go with a great deal on a new truck. They did not push me into anything not did they rush me or put on a show. Great customer service from these guys and they have my business as long as I am driving ford!! 10********** service. Thanks guys for my new F-250 Lariet!!

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Response From: Texas Motors Ford
Added: 6/7/2013 11:07:35 AM

Thank you so much for the awesome review! Glad Brian and the rest of the Texas Motors team took such great care of you! Enjoy the new F-250!!

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hart2983
3/11/2013 11:25:47 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brian BertschyBrian Bertschy
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Texas Motors Ford:

We went into the dealership with the thought process of looking but not being able to be approved. From the minute we pulled up we was greeted and taken care of like no other. Vehicle selection was not an issue. We had some blemishes on our credit and their finance time was able to get us financed with a low intrest rate. I dont know how else to explain the level of comfort we felt from this dealer. I will do my business here from now on. Thanks to such an awesome team and special thanks to Matt for all his help. We will continue to enjoy our new 2013 mustang for years to come!!

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Response From: Texas Motors Ford
Added: 6/7/2013 11:06:21 AM

Thank you so much for sharing your experience with Texas Motors online. We are so happy to hear that Brian was able to get you the car you wanted, and make your purchase stress free. Congrats on the new Mustang!

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fhp6275
3/8/2013 1:41:23 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Karl BrownKarl Brown
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Texas Motors Ford:

Karl started the interview but couldn't be available the next day so Bob took over. Thanks to Karl we ended up with a very professional gentleman that really seemed to care about our needs more than "just getting the order". We do feel that the overall amount of time at the dealership could have been shorter since we did spend over 3-1/2 hours going through all of the hoops the financial personnel require. I would certainly recommend Bob or Karl to my friends. And I would encourage Texas Motors Ford to streamline the financial end of the transaction.
We initially were interested in a Ford Fusion Hybrid 2011 and it drove out just fine but the mileage was high for the age of the vehicle and Bob brought out this great Kia Forte 2012 with only 4500 miles at the same price.
Thanks to everyone that helped us make this decision.
Frank & Barbara

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