McDavid Ford
Fort Worth, TX
Filter Reviews by Keyword
By Type
Showing 1,180 reviews
I was very pleased with the new car sales team. I initially worked with George. He was professional and curtieous. I also worked with Jonathan and eventually closed the deal. Jonathan was knowledge I initially worked with George. He was professional and curtieous. I also worked with Jonathan and eventually closed the deal. Jonathan was knowledgeable with the accessories. Neither George nor Jonathan we pushy or over the top to make a sale. Jonathan ensured my truck a was cleaned and ready for pickup. I would return to make another purchase with Jonathan. Awesome sales team. More
I got an oil change, my advisor Grant Meza was great he kept me updated the whole time and got it done with no issues at all will keep coming back for the great customer service. kept me updated the whole time and got it done with no issues at all will keep coming back for the great customer service. More
I've purchased a vehicle from McDavid Ford in the past, and they are servicing my current Ford F150. Their automotive service has always been top notch! and they are servicing my current Ford F150. Their automotive service has always been top notch! More
If it wasn’t for the general sales manager Brian Bertschy for intervening with the sale we probably wouldn’t have purchased a vehicle. The day we walked in we were assigned one salesperson who went back and for intervening with the sale we probably wouldn’t have purchased a vehicle. The day we walked in we were assigned one salesperson who went back and forth to management we couldn’t agree on anything and walked out. Brian called and we discussed what we were looking for in a truck and pricing so we came to an agreement. Went back to dealer and another sales person was assigned to us who didn’t really know what our deal was so again Brian had to intervene finally got the paper work done went to finance and we used our on bank because they couldn’t beat the interest rate. Hot all that done and basically handed us the keys and didn’t go over the vehicle or explain anything just thanks and on our way. So it will be a 4 star rating and only due to the general sales manager saving the sale because the rest of the process was just unorganized. More
Very friendly staff, and an overall good experience trading in my vehicle for a new one. I left at the end of the day with a new truck and feeling like I got a fair deal. Great team of people, would re trading in my vehicle for a new one. I left at the end of the day with a new truck and feeling like I got a fair deal. Great team of people, would recommend to anyone looking to buy a vehicle. Manuel was especially nice to work with. Friendly, not pushy, and quick to get me answers to any questions I had. More
Extremely easy to deal with. I made a phone call early afternoon, showed up about 5pm and was out of there before 6. Sterling was a great salesman. I made a phone call early afternoon, showed up about 5pm and was out of there before 6. Sterling was a great salesman. More
Used car sales dept was unorganized, I question the checklist inspection being performed before handing vehicle over to customer , took severely trips for items that should have been completed during t checklist inspection being performed before handing vehicle over to customer , took severely trips for items that should have been completed during the work week, has to make a trip 3xs back up to dealer and still don’t have the OEM door lock code! And paint chips still present More


