Texas Nissan of Grapevine - Service Center

Took 3 hours to do a tire rotation and an oil change. Should not of taken that long. 0/5 stars. Should not of taken that long. 0/5 stars. More

We had to bring my daughter's car in to have the engine replaced. However, we had to bring it back immediately afterwards two more times for them to get it working without engine warnings. replaced. However, we had to bring it back immediately afterwards two more times for them to get it working without engine warnings. More

Everything went well and the service person was great and timely with communication. Service person did a great job working with me on schedule and providing a uber for me to get to work. timely with communication. Service person did a great job working with me on schedule and providing a uber for me to get to work. More

Chase was extremely helpful and kept me from having to tow a vehicle in for a simple fix. tow a vehicle in for a simple fix. More

They did what they said they were going to do in timely manner, I’m great full for that manner, I’m great full for that More

Very professional and caring customer service. Ray was thorough and kind. For an oil change it still had me there more than an hour at 3pm on a a Saturday though. It’s okay, we all need patience Ray was thorough and kind. For an oil change it still had me there more than an hour at 3pm on a a Saturday though. It’s okay, we all need patience! More

The staff was very courteous and accommodating for my service. My advisor did a great job and made me feel welcome. service. My advisor did a great job and made me feel welcome. More

I've bought my cars to y'all for a long time but the last few visits have been sub par. It's very evident that management has made staffing cuts and the service advisors are too stretched thin. That's no rea few visits have been sub par. It's very evident that management has made staffing cuts and the service advisors are too stretched thin. That's no reason for them to be washing and vacuuming cars, valeting, and too busy to call customers back. They need help! Raymond is the reason I come back. Bring back his support staff! And get him some business cards. He's been there long enough More

Bait and switch fraud. Told signing one thing contract reflects another. Most unethical and fraudulent sell. Unprofessional when approached salesperson and finance about is Told signing one thing contract reflects another. Most unethical and fraudulent sell. Unprofessional when approached salesperson and finance about issue. Never purchase from this dealership. More

Samantha was great! :) really friendly and made things easy. Will definitely be back, thanks again! :) really friendly and made things easy. Will definitely be back, thanks again! More