The Autobarn Volkswagen of Countryside

Routine Maintenance Visit I worked with Dale Rowden when bringing my care in for regular service on Monday. Dale was courteous and carefully explained the details of what need I worked with Dale Rowden when bringing my care in for regular service on Monday. Dale was courteous and carefully explained the details of what needed to be done while seeing that the work was done quickly and efficiently. More

First oil change of a new car. My service agent was Jonathan Smith and he did a nice job getting me checked and the oil change accomplished in the later afternoon on Saturday the 4t My service agent was Jonathan Smith and he did a nice job getting me checked and the oil change accomplished in the later afternoon on Saturday the 4th. A nice and professional transaction. More

Courteous and Efficient I had the privilege of working with Dale Rowden when bringing my care in for regular service the other day. Dale was courteous and carefully explaine I had the privilege of working with Dale Rowden when bringing my care in for regular service the other day. Dale was courteous and carefully explained the details of what needed to be done while seeing that the work was done quickly and efficiently. More

Dale was very polite and helpful in explaining the options for the work I was about to have done on my car. Thank you Marie options for the work I was about to have done on my car. Thank you Marie More

Quick I was greeted promptly and was in and out in less than an hour. I won't go to any other VW dealership because of the great service! I was greeted promptly and was in and out in less than an hour. I won't go to any other VW dealership because of the great service! More

Car buying made easy! We knew exactly the car we were looking for to replace one we totalled in an accident over the holidays. I placed an inquiry online, and within minute We knew exactly the car we were looking for to replace one we totalled in an accident over the holidays. I placed an inquiry online, and within minutes Abe had the ball rolling to make this a wonderful experience. We drove three hours to see the car Abe had dutifully and honestly described and provided us a walk around video of. When we arrived at the Autobarn, Abe had the car clean, parked out front, and ready for us to drive. Everything was exactly as described. The buying process was easy (And we LOVED our time at the dealership. The art is awesome and facility is immaculate), and we found ourselves on our drive back to Michigan that same evening with exactly the VW we wanted. Abe even had our new vehicle's clock set to Michigan time :) We highly recommend the Autobarn, and will try them first for our future vehicle needs! More

Timely and efficient. We had two cars with numerous recall work to be done. The work on both started as scheduled and was completed on the same morning with little effect o We had two cars with numerous recall work to be done. The work on both started as scheduled and was completed on the same morning with little effect on our schedule. The Service Department seemed very organized and efficient. More

Great communication Everything went smoothly. I appreciate the detailed updates from Musa. And the waiting room is always pleasant and well-equipped. Too bad there wer Everything went smoothly. I appreciate the detailed updates from Musa. And the waiting room is always pleasant and well-equipped. Too bad there were no December service specials for service. More

Why I keep coming back This is the SEVENTH Volkswagen I've leased & all but the first was from Autobarn VW Countryside. Apparently, I love me these VWs, but more evident is This is the SEVENTH Volkswagen I've leased & all but the first was from Autobarn VW Countryside. Apparently, I love me these VWs, but more evident is that the people at Autobarn VW in Countryside keep me coming back, time after time. I've had only 4 sales people in the last 13 years (!) & they've all been terrific. Not your typical "car salesmen" (yes, they've all been men), they don't wheel-n-deal, they are considerate, respectful & talk with you, not AT you. The latest (just yesterday) was Abe Hamed (accompanied by Marek Hornik, who was very easy-going & friendly as well) . Abe is thorough, friendly, yet professional, listens carefully & was a pleasure to deal with. I brought my previous VW in for service yesterday, which I should comment on too. The folks (especially Ronnie) in the Service Department at this dealership are top-notch & are so pleasant & friendly. They keep you apprised of the status of your service & the waiting area is well-appointed to make the time go by. I wasn't planning on getting a new car/lease just yet, but was pretty much eased into it, not forced one bit. It really was easy. Abe didn't ever leave me for very long, kept me updated, explained all I needed & gave me a good deal. And a color I didn't even know existed! Habanero Orange! (I usually don't get excited over car colors, but this ... wow!) Many thanks to Abe & all of you over at Autobarn VW Countryside! I'll be back! More

Great Service I appreciate the ease of making an appointment and help with planning out the maintenance I need for our Subaru at this time. Thank you Dale! I appreciate the ease of making an appointment and help with planning out the maintenance I need for our Subaru at this time. Thank you Dale! More