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City Volkswagen of Evanston
Evanston, IL
2,883 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
June 09, 2026
They put in the effort to earn my business, and when I
got a flat three days after buying the car (b/c of road debris), they replaced the tire free of charge--great customer service.
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by tn
June 07, 2026
The service was great overall.
Randy is a great salesman but greater guy overall. The car is in impeccable position! I recommend Randy to everyone looking to buy a car.
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by Benjamin_cuervo
Employees Worked With
June 06, 2026
Fantastic customer service from Gilbert and the team at
City Volkswagen of Evanston. I’ve now leased 3 vehicles with Gilbert and the experience just keeps getting better. This time he had even picked out a
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by mike.overmier
Employees Worked With
Dealership Inventory (217 Vehicles)
2026 Volkswagen Tiguan
new
Avocado Green w/Deep Black Roof exterior
Automatic
All-wheel Drive
2025 Volkswagen Atlas Cross Sport
new
Mountain Lake Blue Metallic exterior
Automatic
All-wheel Drive
Photos & Amenities
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Automated Car Wash
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Drinks
- Home Delivery
- Free WiFi
- Pet Friendly
- Virtual Appointments
- Vehicle Sanitization
- Quick Lube
- Rental Car Service Onsite
- Home Test Drives
- Shuttle Service
- Television
- Vending Machines
