The BMW Store
Cincinnati, OH
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I have had a wonderful experience ordering my new BMW with Chris!! I came to him recently (Chris worked with my husband, Bill Cordes, when Bill bought his BMW) when I was shopping for a new car. I hav with Chris!! I came to him recently (Chris worked with my husband, Bill Cordes, when Bill bought his BMW) when I was shopping for a new car. I have had two Saab convertibles and I have been very happy with both cars. Eventhough I had under 60,000 miles I was concerned that parts are "drying up" for Saabs since they have gone out of business. By the time I got to Chris I had pretty much narrowed my shopping down to BMW, and specifically the BMW 128 convertible. It replicated the size that I was comfortable with and it offers a peppy fun car that I thought I would enjoy driving. After meeting with Chris, he helped me recognize that to get the color combination that I wanted and to get the xenon headlights I would have to special order the car. Chris made the process so easy and he stayed on top of the order throughout so that I was able to pick up my car and head to Michigan for the summer right on schedule! I love my Bimmer! The ride is great, the performance at high speed is excellent, and the upgrade for me for hands free phone, satellite radio, and Pandora is a big plus. The seats are very comfortable and I love the look of my car. Many of our friends and family members have been awed by the color combination and the look of the car, and I feel the same. I would most definitely recommend Chris to others!! A happy customer! Paula Cordes More
Chris and The BMW Store made my new car purchase painless and easy. Chris followed my car through production and kept me in the loop. He even loaned a car to me to use while I waited for my new one. A gre and easy. Chris followed my car through production and kept me in the loop. He even loaned a car to me to use while I waited for my new one. A great experience. More
Julian is a very friendly person that is helpful in buying process. He made my expereince a pleasant one. He went beyond the usual to help with a custom delivery that really surprized my wife with he buying process. He made my expereince a pleasant one. He went beyond the usual to help with a custom delivery that really surprized my wife with her first BMW. Thank you. More
Great experience for me. The BMW store staff showed a great deal of professionalism and capability. When discussions on the various financial trade-in, pricing, etc came up, the sales manager I worked w great deal of professionalism and capability. When discussions on the various financial trade-in, pricing, etc came up, the sales manager I worked with was very competent and quick to understand all aspects of the discussion. Product pricing was good and very appropriate for the value provided. More
Very friendly, knowledgeable, and well-informed sales personnel; excellent facilities; good inventory. This dealer is oriented toward matching the customer with the vehicle best suited to them. MINI is personnel; excellent facilities; good inventory. This dealer is oriented toward matching the customer with the vehicle best suited to them. MINI is an outstanding automobile, and the parent company, BMW, is unsurpassed in quality and engineering for automobiles marketed to the general public. I have been a customer since 1988 and have owned two BMWs and two MINIs. I have no plans to change direction in the future. Curt Ellison More
This is the type of an experience that every prospective buyer should have. It was about getting to know your customer. By getting to know your customer Jay was able to connect personally and professionally buyer should have. It was about getting to know your customer. By getting to know your customer Jay was able to connect personally and professionally. We talked about everything as well as my desire to purchase a Mini. As he found out more about my expectations, he was able to change the Mini model to the one that offered me the comfort and performance that would make me a satisfied long term customer. Great Car, Great Experience. ray sabbatine lexington, ky More
Everything was great!! My salesman was a pleasure to work with! And I LOVE my new car! I will certainly recommend the Cincinnati BMW store!!! work with! And I LOVE my new car! I will certainly recommend the Cincinnati BMW store!!! More
Whitney was great to work with. She was very knowledgeable and helpful. I will definatley tell my family and friends who may be looking for a new car. knowledgeable and helpful. I will definatley tell my family and friends who may be looking for a new car. More
This was our first experience with BMW Cinci and we were very pleased with their customer service. I would definitely use them again and would recommend them to others. very pleased with their customer service. I would definitely use them again and would recommend them to others. More
Darrin was a pleasure to work with. He was very quick to respond to my email questions with the information I was looking for. Overall I had a great experience dealing with Darrin and the BMW store. respond to my email questions with the information I was looking for. Overall I had a great experience dealing with Darrin and the BMW store. More